Regulation .14 Subscription Disputes.
Regulation .14 Subscription Disputes.LinkCopy Citation
A.
A customer alleging a violation of this subtitle may file a dispute with the Commission’s Consumer Affairs Division.
B.
Upon proof of the allegations, the customer’s remedy through the Consumer Affairs Division is limited to a refund of any overcharge and any fees or penalties paid by the customer as a result of the unauthorized subscription or other violation.
C.
This subtitle does not limit:
(1)
The authority of the Commission under Public Utilities Article, Annotated Code of Maryland;
(2)
The authority of the Attorney General to investigate violations of consumer protection or other legal requirements; or
(3)
The ability of a customer to pursue other relief against a subscriber organization or other party.