<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".14" citation="COMAR 20.62.05.14" title_num="20" subtitle_num="62" chapter_num="05" heading="Subscription Disputes.">
  <paragraph num="A.">
    <text>A customer alleging a violation of this subtitle may file a dispute with the Commission’s Consumer Affairs Division.</text>
  </paragraph>
  <paragraph num="B.">
    <text>Upon proof of the allegations, the customer’s remedy through the Consumer Affairs Division is limited to a refund of any overcharge and any fees or penalties paid by the customer as a result of the unauthorized subscription or other violation.</text>
  </paragraph>
  <paragraph num="C.">
    <text>This subtitle does not limit:</text>
    <paragraph num="(1)">
      <text>The authority of the Commission under Public Utilities Article, Annotated Code of Maryland;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The authority of the Attorney General to investigate violations of consumer protection or other legal requirements; or</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The ability of a customer to pursue other relief against a subscriber organization or other party.</text>
    </paragraph>
  </paragraph>
</regulation>