Regulation .19 Door-to-Door Sales.
Regulation .19 Door-to-Door Sales.LinkCopy Citation
A.
A subscriber organization or subscription coordinator and its agents shall comply with the Maryland Door-to-Door Sales Act, local government ordinances regarding door-to-door marketing and sales activities, and any other applicable consumer protection law.
B.
A subscriber organization’s or subscription coordinator’s agent shall:
(1)
Prominently display an identification badge; and
(2)
Offer a business card or other material that lists:
(a)
The subscriber organization’s or subscription coordinator’s name and contact information, including telephone number;
(b)
The Maryland approval number of the subscriber organization’s CSEGS project or for subscription coordinators the CSEGS project the subscription coordinator is affiliated with and the subscription coordinator’s Commission approval number; and
(c)
The agent’s name and any other identification numbers provided to the sales agent by the subscriber organization or agent.
C.
A subscriber organization or subscription coordinator shall establish a policy that requires an agent to terminate contact with a customer if the customer is incapable of understanding and responding to the information being conveyed by the agent.
D.
When an agent completes a transaction with a customer, the agent shall provide a copy of each document that the customer signed or initialed relating to the transaction. A copy of these documents shall be provided to the customer before the agent and the customer leave each other’s presence.
E.
An agent shall immediately leave a residence when requested to do so by a customer or the owner or an occupant of the premises, or if the customer does not express an interest in what the agent is attempting to sell.