<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".05" citation="COMAR 20.63.03.05" title_num="20" subtitle_num="63" chapter_num="03" heading="Recording Customer Information Decisions.">
  <paragraph num="A.">
    <text>A CCA shall retain records of customer affirmative requests for CCA service, including:</text>
    <paragraph num="(1)">
      <text>CCA service requested; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The time and date of the request.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>A CCA and a county in the process of forming a CCA shall retain records of the time and date of customer requests to opt-out of CCA service.</text>
  </paragraph>
  <paragraph num="C.">
    <text>An electric company shall retain records of the time and date of customer requests to opt-out of CCA service or request SOS service.</text>
  </paragraph>
  <paragraph num="D.">
    <text>The CCA and electric companies shall retain records in §§A—C of this regulation for at least 3 years after the termination date of the CCA.</text>
  </paragraph>
  <paragraph num="E.">
    <text>The electric company shall provide to the CCA, no more frequently than once per business day, the information in §C of this regulation upon written request from the CCA.</text>
  </paragraph>
</regulation>