Customer Information Update for the Opt-Out Notice. A county may request, from an electric company,data provided under COMAR 20.63.03.04C. CCA Opt-Out Notice. No less than 45 days prior to the start of CCA service, a county shall mail a notice, including the following information, to all residential and small commercial customers: Name, Commission Supplier License number, and identification of which Aggregation Suppliers are providing CCA Basic Service and, if applicable, CCA Optional Services; Terms and conditions of service for CCA Basic Service and, if applicable, CCA Optional Services; Rates, charges, and fees for CCA Basic Service and, if applicable, CCA Optional Services; A comparison of the CCA Basic Service and CCA Optional Services rates with applicable SOS rates; Information on how a customer may select: SOS service by contacting the electric company; CCA service by responding to the notice affirmatively selecting the CCA or through a direct application process; or Competitive retail supply by visiting the Commission’s shopping website (www.mdelectricchoice.com) and contacting a competitive supplier to enroll; Information on the total renewable component of electricity provided under: CCA Basic Service; or CCA Optional Supply Services, if applicable; A comparison of the renewable content of the CCA Basic Service with that required by current State law; An explanation of the following enrollment procedures: The means a customer may use to refuse to participate in the CCA service; That the customer will receive CCA Basic Service if they take no action unless the customer is served by a retail supplier; and That the CCA will not switch a customer on a retail choice contract to the CCA without the customer’s affirmative selection of the applicable CCA service; Information on how to access a copy of the CCA’s customer information privacy policy; Information about customer protection; and A reference to the CCA’s website for the information in this section. Notice of Opportunity to Opt-Out of CCA Service. The CCA shall provide, in the notice required in §B of this regulation, instructions on all methods by which a customer can refuse or opt out of CCA Basic Service by: Responding to the CCA with the customer’s choice to refuse to participate; Request of the customer to the electric company to choose to retain or select SOS; or Contracting for retail supply from another retail electricity supplier. Processing of Opt-Out Notices and Enrollments. A county in the process of forming a CCA shall be prepared to accept and record a customer’s request to opt-out of CCA service no less than 1 day prior to sending the notice required by Public Utilities Article, §7-510.3 (d)(1)(ii), Annotated Code of Maryland. Opt-Out Period. A county shall allow a customer at least 36 days from the date of mailing to respond to the opt-out notice described in §B of this regulation before determining the customer’s choice of the CCA. Provision of Account Numbers. An electric company shall provide, upon request of a CCA, an update of the list provided under COMAR 20.63.03.04C with the following modifications: An electric company shall provide account numbers solely for customers who are not, as of the date and time the report is generated, enrolled with a retail supplier or have not contacted the electric company to select SOS. An electric company shall notify the CCA of a customer’s request to retain or select SOS. Any additional information needed by the CCA to enroll a customer to CCA supply service shall be provided by an electric company for customer accounts for which account numbers are provided according to §D(3)(a) of this regulation. A CCA may not enroll a customer who contacts the CCA or the customer’s electric company to refuse participation in the CCA unless the customer subsequently affirmatively selects the CCA. A CCA may transmit enrollment information to an electric company according to the terms of the electric company’s tariff, subject to the following limitations: Enrollments may not be effective prior to the date approved by the Commission in the CCA’s transition schedule. Unless otherwise agreed to by the electric company, a CCA may not transmit to a single electric company more than 10,000 account enrollments per day. Basic Service Offerings. A CCA shall offer a single CCA Basic Service for residential customers in each applicable electric company service territory. A CCA shall offer a single CCA Basic Service for small commercial electric customers in each applicable electric company service territory. Transaction Error Handling. The provisions of COMAR 20.53.04.03 shall apply to an Aggregation Supplier.