Regulation .14 Website Information.
Regulation .14 Website Information.LinkCopy Citation
The CCA website shall provide the following information to customers:
A.
Current rates;
B.
Effective period for current rates;
C.
Terms of service;
D.
Renewable content;
E.
Summary of the type of costs included in rates;
F.
Contact information for CCA;
G.
When to contact CCA;
H.
Contact information for electric companies;
I.
When to contact electric companies;
J.
CCA opt-out information, including an explanation of the means to opt-out or refuse CCA service;
K.
CCA enrollment information;
L.
CCA customer information privacy policy;
M.
A copy of the full text of the CCA Aggregation Plan; and
N.
Information about customer protection.