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<chapter num="03" heading="Records and Reports" title_num="20" subtitle_num="70">
  <regulation prefix="Regulation" num=".01" heading="Availability of Records.">
    <text>All records required by these regulations or necessary for the administration of them shall be made available for examination by the Commission or its authorized representatives.</text>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Retention of Records.">
    <text>Unless otherwise specified by the Commission, all records required by these regulations shall be preserved for the period of time specified in the current edition of the National Association of Regulatory Utilities Commissioners' publication, “Regulations to Govern the Preservation of Records of Electric, Gas and Water Utilities”.</text>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Tariff.">
    <text>Each utility shall file with the Commission a copy of its tariff which shall include:</text>
    <paragraph num="A.">
      <text>Rates. Each schedule of rates for service.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Rules. The utility's rules, or terms and conditions, describing the utility's policies and practices in rendering service.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Information to be Filed With the Commission.">
    <paragraph num="A.">
      <text>Special Contracts. Each utility shall file with the Commission a copy of each contract for service not covered by the utility's filed tariff.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Installation Rules. Each utility shall file with the Commission a copy of the utility's rules, if any, designed by the utility for the use of engineers, architects, contractors, etc., covering service installations.</text>
    </paragraph>
    <paragraph num="C.">
      <text>Bill Forms. Each utility shall file with the Commission a sample of each type of customer bill form, which shall include the information normally shown on a customer's bill for service.</text>
    </paragraph>
    <paragraph num="D.">
      <text>Map of System. Each utility shall file with the Commission a map showing the utility's water system. This map shall be revised annually unless no revision is necessary, to reflect a material change in the items listed below. The map on file should reflect the current status of the following items:</text>
      <paragraph num="(1)">
        <text>Location of pumping stations, treatment plants, and sources of supply;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Storage facilities;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Mains by size;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Location of valves and fire hydrants;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Service area;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Names of all communities (post offices) served.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>Persons to Contact. Each utility shall file with the Commission the name, title, address, and telephone number of the person who should be contacted in connection with the following areas of operation, and shall notify the Commission promptly of any changes:</text>
      <paragraph num="(1)">
        <text>Management;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Customer relations (complaints);</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Engineering;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Meter tests and repairs; and</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Emergencies during non-office hours.</text>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>Fatal Accident Notice. In the event of a fatal accident, prompt notice shall be given to the Commission by telephone.</text>
    </paragraph>
    <paragraph num="G.">
      <text>Accident Notice. Each utility shall file with the Commission an “Accident Notice” report, on forms provided by the Commission, within 30 days after the end of any month during which an accident occurred.</text>
    </paragraph>
    <paragraph num="H.">
      <text>Construction Reports. Each utility shall file with the Commission a notification of all proposed important additions to plant, the construction of which was started by the utility during the preceding month. For the purpose of this regulation, an important addition to plant means a single project involving the expenditure of at least $50,000, or an amount equivalent to at least 10 percent of the total water plant in service, whichever is less. The notification shall be submitted, in duplicate, on forms supplied by the Commission. One copy will be numbered for identification and returned to the utility to be completed and returned to the Commission when the construction of the project has been completed to the extent that the facility was placed in operation during the preceding month.</text>
    </paragraph>
    <paragraph num="I.">
      <text>Location of Records. Each utility shall notify the Commission of the location at which it keeps the various classes of records required by these regulations.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Public Utilities Article, §§2-121, 5-101, 5-302, and 6-201—6-210, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: July 1, 1968 (Order No. 57171)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .04D, F amended effective March 18, 2013 (40:5 Md. R. 412)</annotation>
  </annotations>
</chapter>