A commercial ambulance service shall: Maintain records in any permanent form including: Paper, or Magnetic media; Organize all records in such a manner as to allow the commercial ambulance service to locate, within a reasonable time, a record, given: A patient's name, Date and time of a call, and Pick up or discharge location; and Retain all records for not less than 5 years and in accordance with: Local law, State law, and Federal law.