<?xml version='1.0' encoding='utf-8'?>
<chapter num="02" heading="Toll-Free Telephone Number" title_num="31" subtitle_num="08">
  <regulation prefix="Regulation" num=".01" heading="Scope.">
    <text>This chapter applies to the purchase of private passenger automobile insurance only.</text>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Establishment of Toll-Free Telephone Number.">
    <paragraph num="A.">
      <text>The Insurance Commissioner shall establish a toll-free telephone number to assist and educate consumers concerning the purchase of private passenger automobile insurance.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The Commissioner may provide to callers educational materials that may include a rate guide or list of insurance producers and insurers.</text>
    </paragraph>
    <paragraph num="C.">
      <text>The Commissioner may not recommend to callers specific insurers or insurance producers.</text>
    </paragraph>
    <paragraph num="D.">
      <text>The toll-free telephone number shall be published in the private passenger automobile insurance rate guide prepared by the Commissioner.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Data.">
    <paragraph num="A.">
      <text>The Commissioner shall maintain a record of calls received on the toll-free telephone number set forth in Regulation .02A of this chapter which includes the following information:</text>
      <paragraph num="(1)">
        <text>The zip code and county of the caller; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The date and summary of the purpose of the call.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>The Commissioner shall prepare a quarterly report which includes the information required in §A of this regulation.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">Insurance Article, §2-109, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date: May 6, 1996 (23:9 Md. R. 670)</annotation>
    <annotation type="History" subtype="Administrative History">Chapter recodified from COMAR 09.31.14 to COMAR 31.08.02 effective September 7, 1998 (25:18 Md. R. 1439)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .02B, C amended effective January 1, 2018 (44:4 Md. R. 256)</annotation>
  </annotations>
</chapter>