Except for an emergency case as provided in COMAR 31.10.18.05 or as provided in §B of this regulation, the Commissioner shall make a final written decision on a complaint within 45 days after a complaint is filed. The Commissioner may extend the period within which a final written decision is to be made under §A of this regulation for up to an additional 30 working days if the: Commissioner has not yet received the information requested by the Commissioner; and Information requested is necessary for the Commissioner to render a final written decision on the complaint.