<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".05" citation="COMAR 31.15.12.05" title_num="31" subtitle_num="15" chapter_num="12" heading="Contents of Settlement Offer.">
  <paragraph num="A.">
    <text>In General. A settlement offer made by an insurer pursuant to Regulation .04 of this chapter shall:</text>
    <paragraph num="(1)">
      <text>State the amount being offered;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Inform the claimant that, on request from the claimant, the insurer shall provide the claimant in writing:</text>
      <paragraph num="(a)">
        <text>A copy of the settlement offer;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>The method used to arrive at the value of the motor vehicle, including identification of any books, manuals, or databases used;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>A detailed explanation of the insurer's calculation of the motor vehicle's total loss value, including the calculation of any value added to the motor vehicle by options;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>A list of all deductions that will be made from the value of the motor vehicle; and</text>
      </paragraph>
      <paragraph num="(e)">
        <text>A copy of the inspection guidelines relied on by the insurer to determine the condition of the vehicle at the time of the loss; and</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Inform the claimant that the claimant may, in writing, reject the settlement offer and make a counteroffer in accordance with Regulation .06 of this chapter.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>If a claimant makes a request under §A(2) of this regulation, the insurer shall provide a response within 7 business days of the date of the request.</text>
  </paragraph>
</regulation>