The Secretary has the authority to receive, investigate, and seek to resolve complaints concerning the operations of related institutions and the authority to make on-site visits to related institutions on his own motion, to determine if these facilities are in compliance with applicable laws, rules, and regulations. The Secretary may delegate the powers specified in §A of this regulation to the director of a local office on aging if: The local office on aging has established a local nursing home ombudsman program within the agency or by grant, or contract; and The local nursing home ombudsman program complies with these regulations.