<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".07" citation="COMAR 33.01.05.07" title_num="33" subtitle_num="01" chapter_num="05" heading="Complaint — Alternate Dispute Resolution.">
  <paragraph num="A.">
    <text>If, for any reason, the State Administrator or the State Administrator's designee does not render a final determination within 90 days after the complaint was filed, or within any extension to which the complainant consents, the complaint shall be resolved under this regulation.</text>
  </paragraph>
  <paragraph num="B.">
    <text>Selection of Arbitrators.</text>
    <paragraph num="(1)">
      <text>On or before the 5th business day after a final State Board determination is due, the State Board shall designate in writing to the complainant the name of an arbitrator to serve on a panel to resolve the complaint.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Within 3 business days after the complainant receives the designation of an arbitrator, the complainant shall designate in writing to the State Board the name of a second arbitrator.</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Within 3 business days after the complainant's designation of a second arbitrator, the two arbitrators designated shall select a third arbitrator to complete the panel.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>Arbitration Process.</text>
    <paragraph num="(1)">
      <text>The arbitration panel may review the record compiled in connection with the complaint, including the tape recording or any transcript of a hearing and any briefs or memoranda, but may not receive additional testimony or evidence.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>In exceptional cases, the panel may request that the parties present additional briefs or memoranda.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>Arbitration Resolution.</text>
    <paragraph num="(1)">
      <text>The arbitrators shall determine the appropriate resolution of the complaint by a majority vote.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The arbitration panel shall issue a written resolution within 60 days after the final State Board determination was due under Regulation .06D of this chapter. The 60-day period may not be extended.</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The final resolution of the panel shall be:</text>
      <paragraph num="(a)">
        <text>Transmitted to the State Board;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Mailed to the complainant, each respondent, and any other interested person who has asked in writing to be advised of the final resolution;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Published on the State Board website; and</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Made available on request to any interested person.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(4)">
      <text>Except if an appeal is permitted under Regulation .08B of this chapter, the final resolution of the panel is the final resolution of the complaint.</text>
    </paragraph>
  </paragraph>
</regulation>