Draw Games. Except as provided in §A(2) of this regulation, a draw game ticket may be canceled. A draw game ticket may not be canceled in: A multi-jurisdictional game; Cash Pop; and Multi-Match. A ticket purchased at a player-activated terminal may not be canceled at the PAT, but an eligible ticket may be canceled at a non-PAT terminal at the retailer where the ticket was purchased. The Director may determine during certain promotions that tickets may not be canceled. A draw game ticket may be cancelled only: By the same retailer from which the ticket was purchased; On the day of purchase; Before the designated cutoff time for the first drawing on the ticket; and If allowed by the game rules. Canceling a draw game ticket: Voids the ticket; Removes the ticket from the pool of tickets eligible for the drawing; Renders the ticket ineligible for entry into a loyalty platform or program; and Results in the ticket being invalid and not eligible to win a prize. A retailer presented with a draw game ticket for cancellation shall cancel the ticket as authorized by this regulation. When a retailer cancels a draw game ticket in accordance with this regulation, the retailer shall: Ensure that the terminal issues a refund receipt in the amount of the purchase price of the ticket; Keep the refund slip; Keep the ticket; and Pay the player a refund equal to the purchase price of the ticket. The Agency is not obligated to pay a prize to the holder of a canceled ticket, even if the ticket was canceled in error. Instant Ticket Games. Unless the Director determines otherwise, an instant game ticket may not be canceled. Fast Play Games. A Fast Play game ticket may not be canceled.