Regulation .11 Invalid or Defective Game Tickets.
Regulation .11 Invalid or Defective Game Tickets.LinkCopy Citation
A.
A game ticket that does not pass the validation requirements of this chapter is void and the prize may not be paid.
B.
If a ticket cannot be validated:
(1)
The claim shall be denied;
(2)
The prize may not be paid; and
(3)
The Agency shall promptly notify the claimant.
C.
If a player purchased a defective game ticket and the Director decides to make an adjustment, the sole remedy shall be replacement of the defective game ticket with a current game ticket of equivalent sales price from the same game type.