# COMAR Title 36 — Maryland State Lottery and Gaming Control Agency

## Subtitle 03 — Gaming Provisions

### Chapter 06 — Enforcement of Voluntary Exclusion Program

#### Regulation .02 Responsible Gaming Plan.

*COMAR 36.03.06.02*

A. A facility shall establish a responsible gaming plan that sets forth the facility’s plan for addressing problem gambling at the facility that shall include at least the following elements of the plan:

  (1) Goals;

  (2) Procedures and deadlines for implementation;

  (3) Identification of facility personnel responsible for implementation;

  (4) Responsibilities of facility personnel identified as responsible for implementation;

  (5) Training for facility personnel on problem gambling and voluntary exclusion;

  (6) Means of controlling access to records pertaining to voluntary exclusion;

  (7) Means of educating players about:

    (a) Problem gambling;

    (b) Problem gambling treatment resources, including treatment and prevention programs established under State Government Article, §9-1A-33, Annotated Code of Maryland; and

    (c) Voluntary exclusion;

  (8) Placement of responsible gambling awareness materials in the facility as required under Regulation .03 of this chapter;

  (9) Ensuring that an individual in the Voluntary Exclusion Program is not permitted to:

    (a) Enter the video lottery facility;

    (b) Play a video lottery terminal or table game; or

    (c) Claim a jackpot;

  (10) The facility’s response to the discovery of an individual who is enrolled in the voluntary exclusion program on facility property, which may include pursuing criminal charges against the individual; and

  (11) Any other element required by the Commission.

B. A facility operator shall submit to the Commission the responsible gaming plan required under §A of this regulation at least 60 days before video lottery terminal operations are to commence.

C. A facility operator shall submit any amendments to a facility’s responsible gaming plan to the Commission prior to implementation.

D. A facility operator shall submit to the Commission an annual report describing the facility’s responsible gaming plan, which shall include a statement regarding compliance with Regulation .01C of this chapter.