The Commission shall notify each State facility operator of the placement of an individual on the voluntary exclusion list established in COMAR 36.01.03. A facility operator may disclose information about an individual on the voluntary exclusion list to: The Commission; The facility’s: Manager; Security department; Surveillance department; or Employees who are directly responsible for excluding unauthorized individuals from the facility; and If the facility operator pursues criminal charges against an individual on the voluntary exclusion list who is suspected of trespassing at a video lottery facility, to: A law enforcement officer; or A person who is legally authorized to be involved in the criminal prosecution of an individual on the voluntary exclusion list who is suspected of trespassing at a video lottery facility. If a facility operator uses technology for the purpose of complying with §E of this regulation, the facility operator shall ensure that the technology: Complies with all applicable State requirements; and Is designed to prevent unauthorized access to confidential records. If an individual on the voluntary exclusion list is found on the premises of a video lottery facility, the operator: Shall immediately notify the Commission; and May pursue criminal charges against the individual for trespassing or any other appropriate criminal charge. A facility operator may not: Permit an individual on the voluntary exclusion list to: Enter into the video lottery facility; or Play a video lottery terminal or table game; Knowingly fail to exclude from the premises an individual on the voluntary list; or Disclose information about individuals on the voluntary exclusion list beyond the disclosures that are authorized under §B of this regulation. A facility shall establish a responsible gaming plan that sets forth the facility’s plan for addressing problem gambling at the facility that shall include at least the following elements of the plan: Goals; Procedures and deadlines for implementation; Identification of facility personnel responsible for implementation; Responsibilities of facility personnel identified as responsible for implementation; Training for facility personnel on problem gambling and voluntary exclusion; Means of controlling access to records pertaining to voluntary exclusion; Means of educating players about: Problem gambling; Problem gambling treatment resources, including treatment and prevention programs established under State Government Article, §9-1A-33, Annotated Code of Maryland; and Voluntary exclusion; Placement of responsible gambling awareness materials in the facility as required under Regulation .03 of this chapter; Ensuring that an individual in the Voluntary Exclusion Program is not permitted to: Enter the video lottery facility; Play a video lottery terminal or table game; or Claim a jackpot; The facility’s response to the discovery of an individual who is enrolled in the voluntary exclusion program on facility property, which may include pursuing criminal charges against the individual; and Any other element required by the Commission. A facility operator shall submit to the Commission the responsible gaming plan required under §A of this regulation at least 60 days before video lottery terminal operations are to commence. A facility operator shall submit any amendments to a facility’s responsible gaming plan to the Commission prior to implementation. A facility operator shall submit to the Commission an annual report describing the facility’s responsible gaming plan, which shall include a statement regarding compliance with Regulation .01C of this chapter. Definitions. In this regulation the following terms have the meaning indicated. Terms Defined. “Advertisement” means any material that is: Disseminated to the public through broadcasting, publication, mail, or any other means; and Intended to encourage video lottery terminal or table game play. “Billboard advertisement” means a roadside sign, aviation banner, or event banner that is intended to encourage video lottery terminal or table game play. “Gambling assistance message” means a phrase approved by the Commission to encourage responsible play; “Online advertisement” means an advertisement on a website, an application, in social media, or otherwise on the internet, that is intended to encourage video lottery terminal or table game play. “Printed advertisement” means an advertisement that appears in or on a sign, direct mailing, poster, brochure or other written material and is intended to encourage video lottery terminal or table game play. “Responsible gambling awareness materials” means a sticker, a brochure, a wallet card, or other material that conveys only problem gambling resource information. “Underage warning message” means the language that prohibits individuals under the age of 21 on the gaming floor”. A facility operator shall: Post signage approved by the Commission that prominently bears the gambling assistance message and the underage warning message at each customer entrance to the gaming floor; Include the gambling assistance message on an advertisement that is intended to encourage video lottery terminal or table game play at its facility; Ensure that a printed advertisement bears the gambling assistance message and meets requirements of COMAR 36.03.03.08; Ensure that a billboard bearing a printed advertisement bears the gambling assistance message and meets requirements of COMAR 36.03.03.08; Ensure that a radio, television, or video advertisement bears the gambling assistance message and meets requirements of COMAR 36.03.03.08; Ensure that the gambling assistance message is printed on a paper product that is associated with player consumption of food or beverage if the paper product is: Special ordered; and Branded with the facility's logo; Ensure that the gambling assistance message is printed on ticket stock; Place in the facility responsible gambling awareness materials according to its responsible gaming plan required under Regulation .02 of this chapter; and Ensure that an advertisement does not include language that suggests an outcome is guaranteed or without risk; and Ensure that an advertisement includes a gambling assistance message that: For a printed advertisement, the font height is the greater of: The majority of the text in the advertisement; or Three percent of the height or width of the advertisement. For a billboard advertisement, the font height of the gambling assistance message shall be at least 5 percent of the height or width, whichever is greater, of the face of the billboard; For a video and television advertisement, the gambling assistance message shall: Be visible for the entire duration of the advertisement, with a font size that is at least 3 percent of the image height or width, whichever is greater; or From the first instance video lottery terminal, table game play or a facility operator is displayed, appear on the final screen for at least the final three seconds of the advertisement with a font height that is at least 8 percent of the image height or width, whichever is greater; For websites and social media, the gambling assistance message shall: Be posted on each webpage or profile page, and on any gaming-related advertisement posted on the webpage or profile page, with a font height that is at least the same size as the majority of the text used on the webpage or profile page; or Meet the font height and shall comply with the requirements in §B(10)(a) of this regulation.. State Government Article, §9-1A-24, Annotated Code of Maryland Effective date: Regulations .01— .03 adopted as an emergency provision effective March 1, 2013 (40:6 Md. R. 470); emergency action expired effective July 20, 2013 Regulations .01— .03 adopted effective adopted effective August 19, 2013 (40:16 Md. R. 1347) Regulation .01 amended effective October 19, 2020 (47:21 Md. R. 905) Regulation .01B, C amended effective February 3, 2014 (41:2 Md. R. 93) Regulation .02A, D amended effective February 3, 2014 (41:2 Md. R. 93) Regulation .02D amended effective October 19, 2020 (47:21 Md. R. 905) Regulation .03 amended effective May 25, 2026 (53:10 Md. R. 459) Regulation .03A amended effective January 7, 2016 (42:26 Md. R. 1597) Regulation .03B amended as an emergency provision effective December 12, 2023 (50:26 Md. R. 1130); amended permanently effective May 27, 2024 (51:10 Md. R. 529)