Regulation .14 Security Department Operating Procedures.
Regulation .14 Security Department Operating Procedures.LinkCopy Citation
A.
At least 60 days before video lottery or table game operations are to commence, a facility operator shall submit to the Commission for review and written approval its security department operating procedures.
B.
A facility operator may not commence operations until its security department operating procedures are approved in writing by the Commission.
C.
A facility operator’s security department operating procedures shall, at a minimum, include:
(1)
A security zone plan for the facility, employing fixed security posts and roving security officers designed to ensure:
(a)
The physical safety of employees of and invitees to the facility;
(b)
The safeguarding of assets;
(c)
Compliance with all applicable laws and regulations including Commission approved internal controls and operating procedures;
(d)
That the following individuals are identified, prohibited from entering the facility, and, if necessary, immediately removed from the facility:
(i)
An intoxicated individual;
(ii)
An individual who is mandatorily excluded in accordance with State Government Article, §9-1A-24(d), Annotated Code of Maryland; and
(iii)
An individual who is voluntarily excluded in accordance State Government Article, §9-1A-24(e), Annotated Code of Maryland; and
(e)
That an individual under the age of 21 years is identified, prohibited from accessing the gaming floor in accordance with State Government Article, §9-1A-24(c), Annotated Code of Maryland, and, if necessary, immediately removed from the gaming floor;
(2)
Procedures and controls addressing:
(a)
Facility access controls including:
(i)
An access badge system;
(ii)
If utilized, specifications pertaining to a computerized access control system; and
(iii)
Administrative responsibility over a manual or computerized access control system;
(b)
A temporary access credential;
(c)
Key controls;
(d)
Emergency alarm and fire command responsibilities including communication protocols with the surveillance department;
(e)
Evacuation of the facility in the event of fire or other emergency;
(f)
The identification and immediate removal of an intoxicated individual, an individual under the age of 21 years, an individual who is mandatorily excluded, and an individual who is voluntarily excluded;
(g)
Player disputes under Regulation .47 of this chapter; and
(h)
The notice requirements of §C(4) of this regulation;
(3)
A security department incident log:
(a)
Maintained by security department employees in:
(i)
A book with bound numbered pages that cannot be readily removed; or
(ii)
An electronic format equipped with software that prevents modification of an entry after it has been initially entered into the system; and
(b)
Documenting the following:
(i)
Assignment number of the incident;
(ii)
Date and time;
(iii)
Name and Commission license of the department member covering the incident;
(iv)
Nature of the incident; and
(v)
Resolution of the incident; and
(4)
A requirement that a facility operator notice the Commission on detection of:
(a)
An individual engaged in, attempting to engage in, or suspected of cheating, theft, embezzlement, or other illegal activities;
(b)
An individual possessing a firearm, electronic control device, dangerous weapon, or other device or object prohibited under Regulation .48 of this chapter; or
(c)
An individual who is:
(i)
Under the age of 21 years;
(ii)
Intoxicated;
(iii)
Mandatorily excluded in accordance with State Government Article, §9-1A-24(d), Annotated Code of Maryland; or
(iv)
Voluntarily excluded in accordance with State Government Article, §9-1A-24(e), Annotated Code of Maryland.