<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".23" citation="COMAR 36.03.10.23" title_num="36" subtitle_num="03" chapter_num="10" heading="Customer Deposits.">
  <paragraph num="A.">
    <text>A facility operator may establish a customer deposit account for a player to enable the player to take part in gaming.</text>
  </paragraph>
  <paragraph num="B.">
    <text>A facility operator shall perform all procedures required by this chapter before depositing funds accepted by means of check, wire transfer, cash equivalent, or other negotiable instrument into a customer deposit account.</text>
  </paragraph>
  <paragraph num="C.">
    <text>A facility operator may accept a customer deposit only during the hours of operation approved by the Commission for the facility under COMAR 36.03.11.02.</text>
  </paragraph>
  <paragraph num="D.">
    <text>A facility operator shall develop and include in the internal controls submitted to and approved by the Commission under Regulation .05 of this chapter procedures addressing the acceptance of customer deposits meeting the requirements of this regulation.</text>
  </paragraph>
  <paragraph num="E.">
    <text>A facility operator’s internal controls shall:</text>
    <paragraph num="(1)">
      <text>Require acceptance of customer deposits at:</text>
      <paragraph num="(a)">
        <text>The cashiers’ cage; or</text>
      </paragraph>
      <paragraph num="(b)">
        <text>An off-site customer service location;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>Require preparation of a receipt documenting:</text>
      <paragraph num="(a)">
        <text>Amount deposited;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Date of the deposit; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>The signature of the general cashier accepting the customer deposit;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Provide for full or partial withdrawal of a customer deposit:</text>
      <paragraph num="(a)">
        <text>By a player at the cashiers’ cage; or</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Upon receipt by the facility operator of a written request for withdrawal for which validity has been established; and</text>
      </paragraph>
    </paragraph>
    <paragraph num="(4)">
      <text>Include procedures for documenting acceptance and withdrawal of customer deposits including a verification of the authenticity of a player’s signature on a customer deposit withdrawal document in conformance with the signature authentication procedures in Regulation .20 of this chapter.</text>
    </paragraph>
  </paragraph>
</regulation>