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<regulation prefix="Regulation" num=".27" citation="COMAR 36.03.10.27" title_num="36" subtitle_num="03" chapter_num="10" heading="Counter Check Issuance at a Video Lottery Terminal or Table Game.">
  <paragraph num="A.">
    <text>Subject to the limitations of this chapter, a facility operator may accept a negotiable instrument in the form of a counter check from a player at a video lottery terminal or table game to enable the player to take part in gaming.</text>
  </paragraph>
  <paragraph num="B.">
    <text>A facility operator shall develop and include in the internal controls submitted to and approved by the Commission under Regulation .05 of this chapter, procedures addressing the issuance of a counter check at a video lottery terminal or table game.</text>
  </paragraph>
  <paragraph num="C.">
    <text>A facility operator’s internal controls for a counter check exchanged for value chips or plaques at a gaming table shall include:</text>
    <paragraph num="(1)">
      <text>Use of a player signature file which shall:</text>
      <paragraph num="(a)">
        <text>Be established prior to the completion by a player of a request for counter check document at the table game; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Require an identification credential review in accordance with Regulation .26C(2) of this chapter;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>Procedures and controls addressing the identification of the player which include:</text>
      <paragraph num="(a)">
        <text>A requirement that a floorperson satisfactorily compare the:</text>
        <paragraph num="(i)">
          <text>Signature of the player on a form with the signature on the identification credential; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Player’s physical appearance with the photograph contained on the valid form of unexpired government-issued photographic identification presented by the player;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(b)">
        <text>A requirement that a floorperson record on the form the:</text>
        <paragraph num="(i)">
          <text>Number on the player’s government-issued photographic identification; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Signature of the floorperson;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(c)">
        <text>A requirement that a floorperson or above shall:</text>
        <paragraph num="(i)">
          <text>Obtain the player’s signature, on a form, which shall be compared to the signature contained within a player signature file;</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Sign the form indicating that the signature of the player on the form matches the signature in the player signature file; and</text>
        </paragraph>
        <paragraph num="(iii)">
          <text>Attach the form to the accounting copy of the counter check exchanged by the player prior to forwarding it to the accounting department;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(d)">
        <text>A requirement that after the player’s identity has been verified by the floorperson or above, staff shall:</text>
        <paragraph num="(i)">
          <text>Ensure that subsequent verification of the player’s identity during the same shift and in the same gaming pit is satisfied by the employee who performed the initial verification signing a form attesting to the player’s identity before each subsequent counter check is exchanged;</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Ensure that the form includes the player’s name and the serial number of the initial counter check exchanged by the player; and</text>
        </paragraph>
        <paragraph num="(iii)">
          <text>Ensure that the form attaches to the accounting copy of the subsequent counter check prior to forwarding the accounting copy to the accounting department; and</text>
        </paragraph>
      </paragraph>
      <paragraph num="(e)">
        <text>A requirement that a floorperson or above attest to the identity of the player which includes:</text>
        <paragraph num="(i)">
          <text>The floorperson or above record the floorperson’s or above’s gaming license number and sign a form or the counter check attesting to the player’s identity; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>If used, the form is attached to the accounting copy of the counter check exchanged by the player prior to forwarding it to the accounting department;</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>A requirement that prior to issuing a counter check, the floorperson or above determines the player’s remaining credit limit from the cage or casino management system;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>A requirement that all copies of a computer-generated counter check include the following information:</text>
      <paragraph num="(a)">
        <text>Name of the player;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Name of the bank, savings and loan, or credit union on which the counter check is to be drawn;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Date and time;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>Amount of the counter check;</text>
      </paragraph>
      <paragraph num="(e)">
        <text>Location of preparation of the counter check;</text>
      </paragraph>
      <paragraph num="(f)">
        <text>Signature of a gaming operations department supervisor; and</text>
      </paragraph>
      <paragraph num="(g)">
        <text>Signature or identification code of the preparer of the counter check;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(5)">
      <text>A requirement that the floorperson or above present the original and all duplicate copies of the counter check to the player for signature;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>A requirement that the back of the original copy of the counter check contain a restrictive endorsement “for deposit only” to the facility operator’s designated bank account after being transferred to the check bank; and</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Procedures and controls over the counter check issuance process which require:</text>
      <paragraph num="(a)">
        <text>A floorperson to receive the signed counter check directly from the player;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>The issuance copy of the counter check to be immediately given to the dealer or boxperson to be exchanged for value chips or gaming plaques;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>The issuance copy of the counter check to be deposited by the dealer or boxperson in the drop box;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>The original copy of the counter check to be expeditiously transported to the cage where the original copy shall be maintained and controlled by the cage cashier designated to act as the check bank; and</text>
      </paragraph>
      <paragraph num="(e)">
        <text>The accounting copy of the counter check to be maintained and controlled by the pit clerk or above until forwarded to the accounting department.</text>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>A facility operator’s internal controls for a counter check exchanged for cash or gaming ticket directly at a video lottery terminal shall include:</text>
    <paragraph num="(1)">
      <text>Use of a player signature file which shall:</text>
      <paragraph num="(a)">
        <text>Be established prior to the completion by a player of a request for counter check document at the video lottery terminal; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Require an identification credential review in accordance with Regulation .26C(2) of this chapter;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(2)">
      <text>Procedures and controls addressing the identification of the player which include:</text>
      <paragraph num="(a)">
        <text>A gaming operations supervisor to obtain the amount of the requested counter check and the player’s signature on a one-part counter check request form and transport the counter check request form directly to the cage cashier; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>A cage cashier to compare the signature on the one-part counter check request form to the signature contained within a player signature file;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Procedures and controls over the counter check issuance process which require:</text>
      <paragraph num="(a)">
        <text>A general cashier to:</text>
        <paragraph num="(i)">
          <text>Prepare the counter check in accordance with this regulation;</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Summon to the cashiers’ cage a verifying employee from the security department or gaming operations department provided the verifying employee is not the gaming operations department supervisor who transported the counter check request document to the cashiers’ cage;</text>
        </paragraph>
        <paragraph num="(iii)">
          <text>Present the counter check request document, all copies of the counter check and the cash, gaming ticket, chip, or plaque to the gaming operations department supervisor and the verifying employee;</text>
        </paragraph>
        <paragraph num="(iv)">
          <text>Obtain the signature of the gaming operations department supervisor on all copies of the counter check confirming that the amount of the counter check agrees with the amount on the counter check request document;</text>
        </paragraph>
        <paragraph num="(v)">
          <text>Obtain the signature of the verifying employee on the counter check request document confirming that the amount of cash, gaming ticket, chip, or plaque to be transported to the player agrees with the amount on the counter check and on the counter check request document; and</text>
        </paragraph>
        <paragraph num="(vi)">
          <text>Release to the verifying employee the counter check request document, all copies of the counter check, and the cash, gaming ticket, chip, or plaque for transportation, in the presence of the gaming operations department supervisor who transported the counter check request to the cashiers’ cage, to the player;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(b)">
        <text>A verifying employee to present all copies of the counter check to the player for signature in the presence of the gaming operations department supervisor;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>A gaming operations department supervisor to compare the player’s signature on the counter check to the signature on the counter check request document;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>A verifying employee to immediately exchange the counter check for:</text>
        <paragraph num="(i)">
          <text>Cash; or</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>If a facility operator has the capability, a gaming ticket;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(e)">
        <text>A gaming operations department supervisor to:</text>
        <paragraph num="(i)">
          <text>Sign the back of the accounting copy confirming the exchange with the player; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Drop the accounting copy of the counter check into an accounting drop box for forwarding to accounting;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(f)">
        <text>A verifying employee to immediately return the original and issuance copies of the counter check to a general cashier; and</text>
      </paragraph>
      <paragraph num="(g)">
        <text>A general cashier to:</text>
        <paragraph num="(i)">
          <text>Expeditiously transfer the original copy of the counter check to the check bank directly or to a security department employee for transportation to the cashiers’ cage if the counter check is issued in a satellite cage; and</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Attach the counter check request document to the accounting copy of the counter check to serve as documentation supporting the exchange of cash, gaming ticket, for the counter check.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="E.">
    <text>Electronic Credit System.</text>
    <paragraph num="(1)">
      <text>A facility operator may use an electronic credit system approved by the Commission to process electronic counter check transactions.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The facility operator may access the player’s file in the electronic credit system using a portable device or other approved method.</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The electronic credit system shall be capable of maintaining independently, or in conjunction with another computer system, as approved by the Commission:</text>
      <paragraph num="(a)">
        <text>A digital photograph and signature of the player;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Encrypted employee and player personal identification numbers;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>For each player account and transaction, the information required to be recorded by §§C and D of this regulation;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>A record of each electronic transaction, printable in the check bank, which shall include at least:</text>
        <paragraph num="(i)">
          <text>Date and time;</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Transaction type;</text>
        </paragraph>
        <paragraph num="(iii)">
          <text>Document number;</text>
        </paragraph>
        <paragraph num="(iv)">
          <text>Location;</text>
        </paragraph>
        <paragraph num="(v)">
          <text>Player name and account number; and</text>
        </paragraph>
        <paragraph num="(vi)">
          <text>Amount;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(e)">
        <text>A record of each electronic transaction for which the player has successfully entered the player’s personal identification number and digital signature in the system;</text>
      </paragraph>
      <paragraph num="(f)">
        <text>A record of voided transactions and the reason for the void; and</text>
      </paragraph>
      <paragraph num="(g)">
        <text>Any other information the Commission requests.</text>
      </paragraph>
    </paragraph>
  </paragraph>
</regulation>