Plain Text Law

Regulation .34 Player Tracking System.

Regulation .34 Player Tracking System.Copy Citation

A.
For the purposes of this regulation, a player tracking system means the collective hardware, software, communications technology, and other ancillary equipment owned or leased by a facility operator to collect, monitor, interpret, analyze, authorize, report, and audit data pertaining to:
(1)
Player activity generally at video lottery terminals and table games; and
(2)
Individual player activity at video lottery terminals and table games where the player has registered with the facility operator for inclusion in the player tracking system.
B.
A facility operator shall utilize a player tracking system meeting the requirements of this subtitle.
C.
A facility operator may not collect or monitor the activity of an individual who it knows, suspects, or has reason to know or suspect is:
(1)
Under the age of 21 years;
(2)
Mandatorily excluded in accordance with State Government Article, §9-1A-24(d), Annotated Code of Maryland; or
(3)
Voluntarily excluded in accordance State Government Article, §9-1A-24(e), Annotated Code of Maryland.
D.
A facility operator shall provide a player with a record of video lottery terminal and table game spending levels if:
(1)
The player:
(a)
Has registered with the facility for inclusion in the player tracking system; and
(b)
Submits a signed request for the spending level documentation at:
(i)
The cashiers' cage; or
(ii)
Other location at the facility approved by the Commission; and
(2)
The identification of the player and the authenticity of the player's signature on the request is established by an employee satisfactorily comparing the:
(a)
Player's information recorded on the spending level request documentation with the information contained on the valid, unexpired government-issued photographic identification presented by the player; and
(b)
Player's physical appearance with the photograph contained on the valid, unexpired government-issued photographic identification presented by the player.
E.
A facility operator shall provide a player with a record of video lottery terminal and table game spending levels if the player:
(1)
Has registered online with the facility operator for the establishment of an account; and
(2)
Enters a unique login credential at a:
(a)
Self-service kiosk; or
(b)
Facility operator’s player rewards website.