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<chapter num="11" heading="Facility Standards" title_num="36" subtitle_num="03">
  <regulation prefix="Regulation" num=".01" heading="Definitions.">
    <text>The terms defined in State Government Article, §9-1A-01, Annotated Code of Maryland, have the same meanings in this chapter.</text>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Hours of Operation.">
    <paragraph num="A.">
      <text>A facility operator may not offer fewer hours of operation than provided for in State law without the prior written approval of the Commission.</text>
    </paragraph>
    <paragraph num="B.">
      <text>A facility operator that has received Commission approval to offer fewer hours of operation under §A of this regulation may, upon written notice to the Commission, extend its hours of operation up to and including those allowable under State law.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Facility Design Standards.">
    <paragraph num="A.">
      <text>A facility operator shall, at its own expense, construct its facility in accordance with specifications established by the Commission, including:</text>
      <paragraph num="(1)">
        <text>Computer space for the central monitor and control system contractor that is:</text>
        <paragraph num="(a)">
          <text>Equipped with heating, ventilation, and air conditioning;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Supplied with power including an uninterruptible backup power supply;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Secured with a key or alternative locking mechanism maintained and controlled by representatives of the Commission and central monitor and control system operator in accordance with this subtitle;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Equipped with a door that, when opened, audibly signals the facility operator’s surveillance monitoring room; and</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Covered by a surveillance system enabled to record all entry and exit to the computer space and activity in the area;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>Equipment storage space for the central monitor and control system contractor;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Equipment storage and repair space for video lottery terminal contractors;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Cable infrastructure access to the gaming floor;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>All necessary wiring for the gaming floor, except that wiring which the Commission requires to be installed by a Commission contractor;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>A base and high backed seat for each video lottery terminal;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>At least 400 square feet of office space for use by Commission staff that is located immediately adjacent to the gaming floor and is equipped with:</text>
        <paragraph num="(a)">
          <text>Partitioned work space, computers, telephones, copy capability, and supplies sufficient to meet the Commission’s data processing and related needs;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Computer terminals permitting read only access by authorized Commission staff to any computerized slot monitoring system, casino management system, or player tracking system used by the facility operator; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Keys or alternative locking mechanisms which are under the exclusive control of the Commission;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(8)">
        <text>A surveillance system approved in writing by the Commission that is:</text>
        <paragraph num="(a)">
          <text>Configured to provide surveillance of all video lottery terminal and table game related activities within the facility in accordance with standards established by the Commission;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Enabled with a digital video recording format in accordance with standards established by the Commission; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Equipped with a monitoring station for the exclusive use of the Commission which is configured with full camera control capability over the surveillance system and is capable of overriding the camera control capability of the facility operator;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(9)">
        <text>An alarm system connected to all emergency exits from the gaming floor which:</text>
        <paragraph num="(a)">
          <text>Produces a distinguishable warning sound that is discernible in the vicinity of an exit when the emergency door is opened; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Requires deactivation and reset by means of a key or alternative locking mechanism maintained and controlled by the security department;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(10)">
        <text>An area for the detention of individuals taken into custody by any law enforcement agency that has jurisdiction over the facility;</text>
      </paragraph>
      <paragraph num="(11)">
        <text>Adequate space for use by the Commission in connection with conducting background investigations of applicants or licensees;</text>
      </paragraph>
      <paragraph num="(12)">
        <text>Any signage required by the Commission;</text>
      </paragraph>
      <paragraph num="(13)">
        <text>Communication systems capable of effecting timely communication between the facility and the Commission, law enforcement exercising proper jurisdiction over the facility, and emergency first responders; and</text>
      </paragraph>
      <paragraph num="(14)">
        <text>Any other equipment or design feature required by the Commission.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>State Lottery Games.</text>
      <paragraph num="(1)">
        <text>A facility operator shall provide at least two locations at the facility for the sale of State Lottery games that are offered by or through the Commission.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>State Lottery game sales locations shall be situated as near as practicable to a cashiers’ cage.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Table Games Surveillance Requirements.">
    <paragraph num="A.">
      <text>Surveillance System. In addition to the surveillance system requirements in Regulation .03 of this chapter and COMAR 36.03.10, a facility operator that offers table games shall have a surveillance system that includes:</text>
      <paragraph num="(1)">
        <text>Light sensitive cameras with lenses of sufficient magnification to allow the certificate holder to clandestinely monitor in detail:</text>
        <paragraph num="(a)">
          <text>The gaming conducted at each gaming table in the licensed facility with sufficient clarity and coverage to simultaneously:</text>
          <paragraph num="(i)">
            <text>Identify patrons and dealers; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>View the table and determine the configuration of wagers, card, dice and tile values and game outcomes;</text>
          </paragraph>
        </paragraph>
        <paragraph num="(b)">
          <text>The movement of cash, gaming chips, and plaques, tip boxes, and drop boxes within the facility; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Any other activity or areas designated by the Commission; and</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>Stationary cameras dedicated to each table game offered by the facility, which shall be:</text>
        <paragraph num="(a)">
          <text>Except for Craps, Baccarat, Roulette and Big Six Wheel, for each table game, at least one stationary camera;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>For a Craps table, at least two stationary cameras, with one camera covering each end of the table;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>For a Baccarat table:</text>
          <paragraph num="(i)">
            <text>That is 72 inches or longer, at least two stationary cameras, with one camera covering each end of the table; or</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>That is less than 72 inches, at least one stationary camera covering the table;</text>
          </paragraph>
        </paragraph>
        <paragraph num="(d)">
          <text>For a Roulette table, at least two stationary cameras, with one camera covering the Roulette wheel and one camera covering the Roulette table layout;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>For a Big Six Wheel, at least two stationary cameras, with one camera covering the Big Six Wheel and one camera covering the Big Six Wheel table layout;</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Additional cameras as required by the Commission, which may include cameras with 360-degree pan, tilt, and zoom capabilities; and</text>
        </paragraph>
        <paragraph num="(g)">
          <text>Single stationary cameras that:</text>
          <paragraph num="(i)">
            <text>Are capable of clearly identifying the entire table layout, conduct, and outcome of the game; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>May be used by a facility operator in lieu of cameras identified in §A(2)(b)—(e) of this regulation.</text>
          </paragraph>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Required Recordings. A facility’s surveillance system must continuously record transmissions from cameras used to observe the:</text>
      <paragraph num="(1)">
        <text>Gaming conducted at table games;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Collection of drop boxes and tip boxes;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Distribution of cards, dice, and tiles to gaming pits;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Inspection of cards, dice, and tiles in the gaming pits and at the gaming tables;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Retrieval of cards, dice, and tiles from the gaming pits at the end of the gaming day; and</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Delivery of cards, dice, and tiles to the location designated and approved by the Commission for inspection, cancellation, destruction, or, if applicable, packaging for reuse.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>Retention.</text>
      <paragraph num="(1)">
        <text>The surveillance recordings required under §B of this regulation shall be retained for a minimum of 14 days.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A surveillance recording of suspicious activity, suspected or alleged regulatory violations, or suspected or alleged criminal activity shall be retained for a minimum of 30 days.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A surveillance recording shall be made available for review upon request by law enforcement.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>Commission approval of monitoring rooms.</text>
      <paragraph num="(1)">
        <text>Prior to the commencement of table game operations, a facility shall submit to the Commission a revised minimum staffing submission for the facility operator’s surveillance monitor rooms.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The minimum staffing submission must consider the size and layout of the licensed facility as well as the number of table games and must at all times provide for surveillance of activities inside and outside the licensed facility.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A facility operator may not implement a surveillance plan, or an amendment to a surveillance plan or minimum staffing submission, without prior Commission approval.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Gaming Floor Plan.">
    <paragraph num="A.">
      <text>At least 60 days before video lottery terminal or table game operations are to commence, a facility operator shall submit a floor plan depicting its gaming floor and all restricted areas to the Commission for review and written approval.</text>
    </paragraph>
    <paragraph num="B.">
      <text>A facility operator may not commence operations until its gaming floor plan is approved in writing by the Commission.</text>
    </paragraph>
    <paragraph num="C.">
      <text>A gaming floor plan that a facility operator submits to the Commission shall:</text>
      <paragraph num="(1)">
        <text>Be drawn to 1/8 inch scale, unless another scale is approved by the Commission;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Be certified by an architect licensed to practice in Maryland;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Depict the gaming floor with a notation as to:</text>
        <paragraph num="(a)">
          <text>Total square feet;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Total square feet utilized for the placement of video lottery terminals and table games;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Total square feet reserved for future placement of video lottery terminals and table games;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Each video lottery terminal or table game location, identified by number and notation as to whether it is proposed for present use or reserved for future use;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Number of video lottery terminal and table game locations proposed for use on the gaming floor;</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Number of video lottery terminal and table game locations reserved for future use;</text>
        </paragraph>
        <paragraph num="(g)">
          <text>Each seat on the gaming floor;</text>
        </paragraph>
        <paragraph num="(h)">
          <text>Perimeter of the gaming floor;</text>
        </paragraph>
        <paragraph num="(i)">
          <text>A clearly delineated route for an individual who is not allowed to play video lottery terminals or table games to bypass the gaming floor;</text>
        </paragraph>
        <paragraph num="(j)">
          <text>Each automated bill breaker, gaming ticket redemption, coupon redemption, and jackpot payout machine; and</text>
        </paragraph>
        <paragraph num="(k)">
          <text>Each security department zone, including a notation as to whether it is a fixed or roving post;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(4)">
        <text>Depict all restricted areas within the facility with a notation as to:</text>
        <paragraph num="(a)">
          <text>Cashiers' cage, any satellite cashiers' cage, and ancillary offices, inclusive of each cashiers' cage window location and location number;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Computer space allocated to the central monitor and control system;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Count rooms and any trolley storage areas;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>An area designated for the storage or repair of equipment or video lottery terminals or table game equipment;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Information technology department operations centers;</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Progressive controller locations;</text>
        </paragraph>
        <paragraph num="(g)">
          <text>Surveillance monitoring room;</text>
        </paragraph>
        <paragraph num="(h)">
          <text>Vault and armored car bay locations; and</text>
        </paragraph>
        <paragraph num="(i)">
          <text>Any area designated as restricted by the facility operator in its Commission-approved internal controls;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(5)">
        <text>Depict each surveillance camera with a notation as to camera type and location number; and</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Depict each automated teller machine installed in accordance with COMAR 36.03.03.07.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>If a gaming floor includes an outdoor area, in addition to the requirements of §C of this regulation an operator shall submit to the Commission a gaming floor plan that includes:</text>
      <paragraph num="(1)">
        <text>The amenities that the operator intends to offer in the outdoor area;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>An affidavit from the chief executive officer attesting that the outdoor area and its intended use meet all applicable local and State requirements; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A plan for player and equipment safety during inclement weather.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>A facility operator may not implement any change to its approved gaming floor plan without the prior written approval of Agency staff.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Issuance of an Operation License.">
    <paragraph num="A.">
      <text>A facility operator may not commence video lottery operations until the Commission has issued an operation license.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The operation license issued by the Commission shall specify:</text>
      <paragraph num="(1)">
        <text>Date and time at which operations may commence;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Maximum square footage of gaming floor; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Maximum number of video lottery terminals which may be operated by the facility operator under the operation license.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>The initial 15-year term of an operation license shall commence with the date the Commission issues an operation license.</text>
    </paragraph>
    <paragraph num="D.">
      <text>The Commission may issue an operation license subject to conditions.</text>
    </paragraph>
    <paragraph num="E.">
      <text>The Commission may issue an operation license after determining that:</text>
      <paragraph num="(1)">
        <text>The facility operator’s proposed hours of operation comply with State Government Article, §9-1A-23, Annotated Code of Maryland, and Regulation .02 of this chapter;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The facility complies with State Government Article, Title 9, Subtitle 1A, Annotated Code of Maryland, and Regulation .03 of this chapter;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>All video lottery terminals and associated equipment have been tested and comply with State Government Article, Title 9, Subtitle 1A, Annotated Code of Maryland, and any standards established by the Commission;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>The gaming floor plan complies with State Government Article, Title 9, Subtitle 1A, Annotated Code of Maryland, and Regulation .05 of this chapter;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>The facility operator’s internal controls comply with State Government Article, Title 9, Subtitle 1A, Annotated Code of Maryland, and COMAR 36.03.10;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>The facility operator is prepared to implement the internal controls, surveillance, and security procedures that are necessary to ensure that the operation of the video lottery terminals and video lottery facility is conducted safely and legally;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>The facility operator’s employees are:</text>
        <paragraph num="(a)">
          <text>Licensed and registered with the Commission; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Trained in the performance of their responsibilities;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(8)">
        <text>The facility is prepared in all respects to receive the public;</text>
      </paragraph>
      <paragraph num="(9)">
        <text>The facility operator has complied with any additional pre-opening conditions imposed by the Commission; and</text>
      </paragraph>
      <paragraph num="(10)">
        <text>The facility operator has successfully completed a test period.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Permanent Facility.">
    <paragraph num="A.">
      <text>A facility operator shall commence operation of video lottery terminals in a permanent facility within 18 months after the date the Commission issues an operation license.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The permanent facility must be located at the location for which the Video Lottery Facility Location Commission awarded a video lottery operation license.</text>
    </paragraph>
    <paragraph num="C.">
      <text>The Commission may approve an extension of time for the commencement of operations if:</text>
      <paragraph num="(1)">
        <text>A facility operator submits a written request for an extension; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The Commission determines that extenuating circumstances exist that are beyond the control of the facility operator which have prevented the facility operator from complying with §A of this regulation.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>The Commission may:</text>
      <paragraph num="(1)">
        <text>Approve an extension of 6 months to comply with §A of this regulation; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Not grant more than two extensions to a facility operator.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>If a facility operator fails to comply with the requirements of this regulation, its operation license shall be revoked and shall automatically revert to the State.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".08" heading="Temporary Facility.">
    <paragraph num="A.">
      <text>The Commission may issue an operation license for a temporary facility.</text>
    </paragraph>
    <paragraph num="B.">
      <text>A temporary facility must comply with the requirements this chapter.</text>
    </paragraph>
    <paragraph num="C.">
      <text>Upon the written submission of a facility operator, the Commission may authorize a deviation from the requirements of Regulation .05 of this chapter when it issues an operation license for a temporary facility.</text>
    </paragraph>
    <paragraph num="D.">
      <text>A facility shall be operational in a permanent facility no later than 30 months after the Commission issues an operation license.</text>
    </paragraph>
    <paragraph num="E.">
      <text>If the Commission issues an operation license for a temporary facility, the facility operator shall be responsible for all costs associated with the transition from a temporary facility to a permanent facility, including the cost of relocating the:</text>
      <paragraph num="(1)">
        <text>Central control monitor and control computer system;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Video lottery terminals; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Associated equipment.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">§§9-1A-02, 9-1A-04, 9-1A-11, and 9-1A-23, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date:</annotation>
    <annotation type="History" subtype="Administrative History">Regulations .01—.08 adopted as an emergency provision effective March 1, 2013 (40:6 Md. R. 470); emergency action expired effective July 20, 2013</annotation>
    <annotation type="History" subtype="Administrative History">Regulations .01—.08 adopted effective adopted effective August 19, 2013 (40:16 Md. R. 1347)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .04A amended effective September 26, 2016 (43:19 Md. R. 1073); April 27, 2026 (53:8 Md. R. 356)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .04C amended effective January 7, 2016 (42:26 Md. R. 1597)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .05 amended effective August 17, 2015 (42:16 Md. R. 1056)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .05C, E amended as an emergency provision effective December 12, 2023 (50:26 Md. R. 1130); amended permanently effective May 27, 2024 (51:10 Md. R. 529)</annotation>
  </annotations>
</chapter>