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<regulation prefix="Regulation" num=".18" citation="COMAR 36.04.01.18" title_num="36" subtitle_num="04" chapter_num="01" heading="Video Lottery Terminal Tower Lights and Error Conditions.">
  <paragraph num="A.">
    <text>Definitions.</text>
    <paragraph num="(1)">
      <text>In this regulation the following terms have the meanings indicated.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Terms Defined.</text>
      <paragraph num="(a)">
        <text>“Administrative mode” means a video lottery terminal has been deliberately placed by a manufacturer in an unplayable state to access the set up or recall functions of the video lottery terminal;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>“Disabled mode” means a video lottery terminal has been deliberately placed, by a manufacturer or the central monitor and control system, in an unplayable state for any reason other than access to the set up or recall functions of the video lottery terminal; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>“Tilt mode” means a video lottery terminal has placed itself in an unplayable state due to malfunction or error condition and may not be returned to a playable state without the intervention of a manufacturer.</text>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>A video lottery terminal shall be equipped with a tower light located at the top of its cabinet used to identify the operational status of the video lottery terminal including, but not limited to:</text>
    <paragraph num="(1)">
      <text>A jackpot payout;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>A credit meter payout that exceeds the physical or configured capability of the video lottery terminal to pay;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Main door open;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Player requesting attendant services;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Administrative mode;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Disabled mode; and</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Tilt mode.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>A tower light shall be visible to:</text>
    <paragraph num="(1)">
      <text>A player; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The facility operator’s surveillance department.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>The tower light of a bar-top style video lottery terminal may be:</text>
    <paragraph num="(1)">
      <text>Shared among a group of video lottery terminals; or</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Substituted by:</text>
      <paragraph num="(a)">
        <text>A flush-mounted light located on the top panel of the video lottery terminal;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>An audible alarm; or</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Other Commission-approved means of visibly or audibly identifying the operational status of the video lottery terminal.</text>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="E.">
    <text>The Commission may, on submission of a written request by a manufacturer, approve an alternative means for identifying the operation status enumerated in §A of this regulation.</text>
  </paragraph>
  <paragraph num="F.">
    <text>A manufacturer shall deliver a video lottery terminal with documentation that identifies each light or light combination on its tower light and the operational status corresponding to that light or light combination.</text>
  </paragraph>
  <paragraph num="G.">
    <text>Nothing in this regulation shall preclude a manufacturer from equipping a video lottery terminal with a light or light combinations not required by this regulation for use by a facility operator for gaming floor communication provided the manufacturer notifies the Commission in writing of any internal communication protocols involving tower lights developed by a manufacturer for a facility prior to implementation.</text>
  </paragraph>
  <paragraph num="H.">
    <text>A video lottery terminal shall be equipped, while idle and in play mode, to do the following with regard to an error condition identified in §J, K, L, or M of this regulation:</text>
    <paragraph num="(1)">
      <text>Detect the error condition;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Identify the specific error condition by:</text>
      <paragraph num="(a)">
        <text>Tower light; or</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Other Commission-approved means; and</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Communicate the specific error condition to the:</text>
      <paragraph num="(a)">
        <text>Central monitor and control system; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Facility operator’s video lottery terminal data system.</text>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="I.">
    <text>The following error conditions may be cleared automatically by the video lottery terminal upon completion of a new play sequence:</text>
    <paragraph num="(1)">
      <text>Power reset;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Door open; and</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Door just closed.</text>
    </paragraph>
  </paragraph>
  <paragraph num="J.">
    <text>The following error conditions shall result in placement of the video lottery terminal in disabled mode, shall prevent play and shall only be cleared by a manufacturer:</text>
    <paragraph num="(1)">
      <text>Low RAM battery;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Printer failure;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Presentation error;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Program error or defective program storage media;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Reel spin error;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Removal of the control storage media; and</text>
    </paragraph>
    <paragraph num="(7)">
      <text>RAM defective or corrupted.</text>
    </paragraph>
  </paragraph>
  <paragraph num="K.">
    <text>The following error conditions shall result in placement of the video lottery terminal in disabled mode, shall prevent play and shall be cleared by a manufacturer or facility operator:</text>
    <paragraph num="(1)">
      <text>Printer mechanism paper jam; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Bill validator jam.</text>
    </paragraph>
  </paragraph>
  <paragraph num="L.">
    <text>The following error conditions need not result in placement of the video lottery terminal in disabled mode, may not preclude play if the error condition is determined not to prohibit completion of the transaction and shall be cleared by a manufacturer or facility operator:</text>
    <paragraph num="(1)">
      <text>Printer mechanism paper level is low; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Printer mechanism is out of paper.</text>
    </paragraph>
  </paragraph>
  <paragraph num="M.">
    <text>A manufacturer of a video lottery terminal shall affix a description of the error code corresponding to each error condition inside a video lottery terminal.</text>
  </paragraph>
</regulation>