<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".25" citation="COMAR 36.04.01.25" title_num="36" subtitle_num="04" chapter_num="01" heading="Ticket Redemption Unit — Additional Requirements.">
  <paragraph num="A.">
    <text>A facility operator may utilize a ticket redemption unit that has been tested, certified, and approved under this chapter.</text>
  </paragraph>
  <paragraph num="B.">
    <text>In addition to complying with the minimum design standards of Regulation .22 of this chapter, a ticket redemption unit shall, in a manner satisfactory to the Commission:</text>
    <paragraph num="(1)">
      <text>Establish the validity of a gaming ticket or promotional play instrument by comparing the unique series number on the ticket or instrument with electronic records in a gaming ticket system or promotional play system;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Cancel upon acceptance a gaming ticket or promotional play instrument to prevent:</text>
      <paragraph num="(a)">
        <text>Subsequent redemption at a:</text>
        <paragraph num="(i)">
          <text>Cashiers' cage; or</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Another ticket redemption unit; or</text>
        </paragraph>
      </paragraph>
      <paragraph num="(b)">
        <text>Acceptance by a video lottery terminal; and</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>Evaluate whether sufficient funds are available before accepting the gaming ticket or promotional play instrument and completing the transaction.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>The following error conditions may be cleared automatically by a ticket redemption unit upon completion of a new transaction.</text>
    <paragraph num="(1)">
      <text>Power reset;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Door open;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Door closed; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>System communication loss.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>The following error conditions shall result in placement of the ticket redemption unit in disabled mode, shall prevent new transactions and shall only be cleared by a facility operator:</text>
    <paragraph num="(1)">
      <text>Failure to make payment, meaning that a gaming ticket or promotional play instrument was returned and no receipt for an unpaid amount was issued;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Failure to make complete payment, meaning no receipt for an unpaid amount was issued;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Bill validator failure; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Printer failure due to printer jam or lack of paper.</text>
    </paragraph>
  </paragraph>
  <paragraph num="E.">
    <text>A ticket redemption unit shall be equipped with:</text>
    <paragraph num="(1)">
      <text>The meters enumerated in §F of this regulation;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Meters which continuously and automatically increment in credits equal to cents; and</text>
    </paragraph>
    <paragraph num="(3)">
      <text>An automated transaction log retaining all critical transaction history required under this regulation for a period of not less than 10 days subsequent to a power loss.</text>
    </paragraph>
  </paragraph>
  <paragraph num="F.">
    <text>A ticket redemption unit shall be equipped with electronic meters that function as follows:</text>
    <paragraph num="(1)">
      <text>A cashable gaming ticket in count meter that accumulates the number of cashable gaming tickets accepted by a ticket redemption unit;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>A cashable gaming ticket in value meter that accumulates the total number of credits on cashable gaming tickets accepted by a ticket redemption unit;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>A cashable promotional play instrument in count meter that accumulates the number of cashable promotional play instruments accepted by a ticket redemption unit;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>A cashable promotional play instrument in value meter that accumulates the total number of credits on cashable promotional play instruments accepted by a ticket redemption unit;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Bill denomination in count meters that accumulate, by denomination, the total number of bills accepted by a ticket redemption unit;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Bill denomination in value meters that accumulate, by denomination, the total dollar amount of currency accepted by a ticket redemption unit;</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Bill denomination out count meters that accumulate, by denomination, the total number of bills dispensed by a ticket redemption unit;</text>
    </paragraph>
    <paragraph num="(8)">
      <text>Bill denomination – out value meters that accumulate, by denomination, the total dollar amount of currency dispensed by a ticket redemption unit; and</text>
    </paragraph>
    <paragraph num="(9)">
      <text>Other meters required by the Commission.</text>
    </paragraph>
  </paragraph>
  <paragraph num="G.">
    <text>The automated transaction log required under §E(3) of this regulation shall include for each transaction, whether complete or incomplete, the following:</text>
    <paragraph num="(1)">
      <text>Date and time;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Amount;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Disposition as complete or incomplete;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Error conditions including failed access attempts;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>User access data; and</text>
    </paragraph>
    <paragraph num="(6)">
      <text>If equipped to redeem multiple cashable gaming tickets and cashable promotional play instruments in a single transaction, a breakdown of the transaction by individual cashable gaming ticket and cashable promotional play instrument.</text>
    </paragraph>
  </paragraph>
</regulation>