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<regulation prefix="Regulation" num=".11" citation="COMAR 36.05.03.11" title_num="36" subtitle_num="05" chapter_num="03" heading="Match Play Coupons and Direct Bet Coupons.">
  <paragraph num="A.">
    <text>A facility operator may use Match Play Coupons and Direct Bet Coupons.</text>
  </paragraph>
  <paragraph num="B.">
    <text>A coupon may not be issued by a facility operator or used in a facility until:</text>
    <paragraph num="(1)">
      <text>The design specifications of the proposed coupon are submitted to and approved by the Commission; and</text>
    </paragraph>
    <paragraph num="(2)">
      <text>A system of internal procedures and administrative and accounting controls governing the inventory, distribution and redemption of the coupon is submitted to and approved by the Commission as part of the facility operator’s internal controls.</text>
    </paragraph>
  </paragraph>
  <paragraph num="C.">
    <text>A coupon issued by a facility operator shall contain at least:</text>
    <paragraph num="(1)">
      <text>The name or logo of the facility operator;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The value of the coupon, which can be identified when viewing the coupon through the facility operator’s surveillance system;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>A sequential serial number;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Any restrictions regarding redemption, including the type of game or wager on which the coupon may be used; and</text>
    </paragraph>
    <paragraph num="(5)">
      <text>The expiration date of the coupon.</text>
    </paragraph>
  </paragraph>
  <paragraph num="D.">
    <text>Match Play Coupons shall contain an area designated for the placement thereon of the required gaming chips that does not obscure the visibility of the denomination of the coupon.</text>
  </paragraph>
  <paragraph num="E.">
    <text>Administration of Coupon Program.</text>
    <paragraph num="(1)">
      <text>The accounting department and the marketing department, or other department as specified in the facility operator’s internal controls, shall be responsible for administering the coupon program.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The marketing department shall be responsible for distributing the coupon to a player.</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The accounting department shall be responsible for maintaining the coupon ledger and administering the coupon accounting procedures set forth in §N of this regulation.</text>
    </paragraph>
  </paragraph>
  <paragraph num="F.">
    <text>A shipment of coupons received from a manufacturer or contractor, or those coupons produced by the facility operator, in accordance with §Q of this regulation shall be opened and examined by at least one member of the accounting department and one member of the marketing department, who shall report any deviation between the invoice accompanying the coupon and the actual coupon received to a supervisor from the accounting department.</text>
  </paragraph>
  <paragraph num="G.">
    <text>After checking a coupon received from a manufacturer or contractor, or produced by the facility operator, an accounting department supervisor shall record the following information in the coupon ledger:</text>
    <paragraph num="(1)">
      <text>The date a coupon was received;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The quantity and denomination of coupons received;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The beginning and ending serial number of the coupons received; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>The name, signature and license number of the individuals who checked the coupons.</text>
    </paragraph>
  </paragraph>
  <paragraph num="H.">
    <text>A marketing department supervisor shall estimate the number of coupons needed for each gaming day or promotion and complete a requisition document which contains the following information:</text>
    <paragraph num="(1)">
      <text>The date the requisition was prepared;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The date for which the coupons are needed;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The denomination and quantity of coupons requested;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>The name, signature, and license number of the marketing department supervisor completing the requisition; and</text>
    </paragraph>
    <paragraph num="(5)">
      <text>The name, signature and license number of the accounting department supervisor authorizing the requisition.</text>
    </paragraph>
  </paragraph>
  <paragraph num="I.">
    <text>Upon receipt of the requisition document, the accounting department supervisor shall record in the coupon ledger the following information before issuing the coupons to the marketing department supervisor:</text>
    <paragraph num="(1)">
      <text>The beginning and ending serial number of the coupons to be issued;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The denomination and quantity of coupons to be issued;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The name, signature and license number of the accounting department supervisor who will be issuing the coupons; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>A record and explanation of coupons that were voided.</text>
    </paragraph>
  </paragraph>
  <paragraph num="J.">
    <text>A coupon that is not issued to the marketing department shall be controlled by an accounting department supervisor or above and stored in a secured and locked area approved by the Commission, as designated in the facility operator’s internal controls the location of the approved storage area.</text>
  </paragraph>
  <paragraph num="K.">
    <text>The marketing department shall maintain a daily Coupon Reconciliation Form which shall contain:</text>
    <paragraph num="(1)">
      <text>The date;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The beginning and ending serial numbers of the coupons received from the accounting department;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The denomination and quantity of coupons the marketing department has to distribute to players;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>The denomination and quantity of coupons the marketing department distributed to players;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>The denomination, quantity, and serial numbers of coupons remaining;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>The serial numbers of coupons that were voided and the reason the coupons were voided;</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Any discrepancy discovered in the accounting for coupons and an explanation of the discrepancy; and</text>
    </paragraph>
    <paragraph num="(8)">
      <text>The name, signature and license number of the marketing department supervisor completing the form.</text>
    </paragraph>
  </paragraph>
  <paragraph num="L.">
    <text>Undistributed Coupons.</text>
    <paragraph num="(1)">
      <text>At the end of the gaming day or promotional period, a copy of the Coupon Reconciliation Form and all coupons that were not distributed to players shall be returned to the accounting department.</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The marketing department may keep for use during the next gaming day all coupons that were not distributed to players if the coupons are:</text>
      <paragraph num="(a)">
        <text>Stored in a secured and locked area approved in advance by the Commission; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Recorded on the daily Coupon Reconciliation Form for the next gaming day.</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>All expired coupons shall be returned to the accounting department on a daily basis.</text>
    </paragraph>
    <paragraph num="(4)">
      <text>When unused and expired coupons are returned to the accounting department, an accounting department supervisor shall record the following information in the coupon ledger:</text>
      <paragraph num="(a)">
        <text>The date the coupons were returned;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>The beginning and ending serial numbers of the coupons returned;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>The denomination and quantity of coupons returned;</text>
      </paragraph>
      <paragraph num="(d)">
        <text>The serial numbers of any coupons that were voided and the reason the coupons were voided;</text>
      </paragraph>
      <paragraph num="(e)">
        <text>The name, signature, and license number of the marketing department supervisor returning the unused coupons; and</text>
      </paragraph>
      <paragraph num="(f)">
        <text>The name, signature, and license number of the accounting department supervisor who received the unused coupons.</text>
      </paragraph>
    </paragraph>
  </paragraph>
  <paragraph num="M.">
    <text>All documentation, voided coupons, redeemed coupons, and coupons that were not distributed to players shall be forwarded daily to the accounting department where the coupons shall be:</text>
    <paragraph num="(1)">
      <text>Counted and examined for proper calculation and recording;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Reviewed for the propriety of signatures on the documentation and cancelled;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Reconciled by total number of coupons given to the marketing department for distribution to players, returned for reissuance, voided, distributed to players and redeemed; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Recorded, maintained, and controlled by the accounting department.</text>
    </paragraph>
  </paragraph>
  <paragraph num="N.">
    <text>At least once every month, a facility operator shall inventory all coupons that are not distributed to players and record the result of the inventory in the coupon ledger in accordance with the inventory procedures that the Commission approved as part of the facility operator’s internal controls.</text>
  </paragraph>
  <paragraph num="O.">
    <text>A facility operator shall prepare and submit to the Commission a quarterly report that lists the total value of the coupons redeemed by players.</text>
  </paragraph>
  <paragraph num="P.">
    <text>If a facility operator’s Commission-approved internal controls include its production and subsequent reconciliation of coupons, a facility operator may internally manufacture or print coupons.</text>
  </paragraph>
  <paragraph num="Q.">
    <text>Production of Coupons. If a facility operator’s Commission-approved internal controls include the production of coupons by a manufacturer or contractor, a facility operator may authorize a manufacturer or contractor to print and mail coupons directly to players in accordance with the following requirements:</text>
    <paragraph num="(1)">
      <text>The coupons shall comply with the requirements in §§B and C of this regulation;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The facility operator shall supply the manufacturer or contractor, through electronic means, a list of the following information for each player to whom the coupon shall be mailed:</text>
      <paragraph num="(a)">
        <text>The player’s name and address;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>The denomination of the coupon;</text>
      </paragraph>
      <paragraph num="(c)">
        <text>The expiration date of the coupon; and</text>
      </paragraph>
      <paragraph num="(d)">
        <text>A serial number on each coupon;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(3)">
      <text>The coupon issued shall include a magnetic strip or bar code that will enable the facility operator’s computer system to identify the information required under §R(2) of this regulation;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>The information in §R(2) of this regulation shall be provided to the accounting department, which shall maintain the information for purposes of reconciliation as required under §N of this regulation;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Prior to redemption of the coupon, a dealer shall verify the expiration date and confirm that the coupon has not expired;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>All coupons issued shall be electronically canceled in the facility operator’s computer system immediately upon redemption or during the counting of the table game drop boxes; and</text>
    </paragraph>
    <paragraph num="(7)">
      <text>The facility operator shall ensure that the manufacturer or contractor does not engage in a predatory marketing practice in violation of COMAR 36.03.03.08.</text>
    </paragraph>
  </paragraph>
  <paragraph num="R.">
    <text>A facility operator may use a computerized system that complies with the requirements in this regulation if:</text>
    <paragraph num="(1)">
      <text>The computerized system creates coupons that comply with the requirements in §§B and C of this regulation;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>The computerized system provides an audit trail and allows for the segregation of duties to satisfy the requirements in this section; and</text>
    </paragraph>
    <paragraph num="(3)">
      <text>The facility operator includes in its internal controls procedures governing the production, recording, redemption, and reconciliation of computer-generated coupons.</text>
    </paragraph>
  </paragraph>
</regulation>