<?xml version='1.0' encoding='utf-8'?>
<regulation prefix="Regulation" num=".02" citation="COMAR 36.10.10.02" title_num="36" subtitle_num="10" chapter_num="10" heading="Responsible Gaming Plan.">
  <paragraph num="A.">
    <text>A sports wagering licensee shall establish a responsible gaming plan that sets forth its plan for addressing problem gambling that shall include at least the following elements of the plan:</text>
    <paragraph num="(1)">
      <text>Goals;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Procedures and deadlines for implementation;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Procedures for retrieving and securely maintaining the voluntary exclusion list;</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Procedures for notifying the Commission of an unauthorized access to the list within twelve hours of the unauthorized access;</text>
    </paragraph>
    <paragraph num="(5)">
      <text>Identification of a sports wagering licensee’s personnel responsible for implementation;</text>
    </paragraph>
    <paragraph num="(6)">
      <text>Responsibilities of a sports wagering licensee’s personnel identified as responsible for implementation;</text>
    </paragraph>
    <paragraph num="(7)">
      <text>Training for a sports wagering licensee’s personnel on problem gambling and voluntary exclusion;</text>
    </paragraph>
    <paragraph num="(8)">
      <text>Means of controlling access to records pertaining to voluntary exclusion;</text>
    </paragraph>
    <paragraph num="(9)">
      <text>Means of educating bettors about:</text>
      <paragraph num="(a)">
        <text>Problem gambling;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Problem gambling treatment resources, including treatment and prevention programs established under State Government Article, §9-1A-33, Annotated Code of Maryland; and</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Voluntary exclusion;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(10)">
      <text>Placement of responsible gambling awareness information:</text>
      <paragraph num="(a)">
        <text>In the premises of a sports wagering facility licensee; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>On a sports wagering licensee’s sports wagering platform;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(11)">
      <text>Ensuring that an individual on the voluntary exclusion list is not permitted to:</text>
      <paragraph num="(a)">
        <text>Enter the part of the premises of a sports wagering licensee where sports wagering is conducted;</text>
      </paragraph>
      <paragraph num="(b)">
        <text>Participate in sports wagering; or</text>
      </paragraph>
      <paragraph num="(c)">
        <text>Claim winnings;</text>
      </paragraph>
    </paragraph>
    <paragraph num="(12)">
      <text>The sports wagering licensee’s response to the discovery of an individual who is enrolled in the voluntary exclusion list in the part of the premises of a sports wagering licensee where sports wagering is conducted, which may include pursuing criminal charges against the individual;</text>
    </paragraph>
    <paragraph num="(13)">
      <text>The sports wagering licensee’s response to the discovery of a bettor who is enrolled in the voluntary exclusion list using a sports wagering platform, which may include an action up to and including permanent suspension of the bettor’s account;</text>
    </paragraph>
    <paragraph num="(14)">
      <text>The sports wagering licensee’s procedures for returning to a bettor the funds in the bettor’s account that were placed by the bettor prior to the bettor’s application for voluntary exclusion, including the requirement that:</text>
      <paragraph num="(a)">
        <text>Funds be returned as soon as practicable after the time the bettor is placed on the voluntary exclusion list; and</text>
      </paragraph>
      <paragraph num="(b)">
        <text>The sports wagering licensee return the funds to the bettor within 7 days of the bettor’s placement on the voluntary exclusion list, by:</text>
        <paragraph num="(i)">
          <text>Crediting the bettor’s personal bank account; or</text>
        </paragraph>
        <paragraph num="(ii)">
          <text>Paying the bettor by check; and</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="(15)">
      <text>Any other element required by the Commission.</text>
    </paragraph>
  </paragraph>
  <paragraph num="B.">
    <text>A sports wagering licensee shall submit to the Commission the responsible gaming plan required under §A of this regulation at least 60 days before sports wagering operations are to commence or within a time-period approved by the Commission.</text>
  </paragraph>
  <paragraph num="C.">
    <text>A sports wagering licensee shall submit any amendments to its responsible gaming plan to the Commission prior to implementation.</text>
  </paragraph>
  <paragraph num="D.">
    <text>A sports wagering licensee shall annually submit to the Commission its responsible gaming plan.</text>
  </paragraph>
</regulation>