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<chapter num="11" heading="Mandatory Exclusion" title_num="36" subtitle_num="10">
  <regulation prefix="Regulation" num=".01" heading="Definition.">
    <text>Unless context dictates otherwise, for purposes of this chapter, “sports wagering licensee” includes:</text>
    <paragraph num="(1)">
      <text>Sports wagering facility licensee;</text>
    </paragraph>
    <paragraph num="(2)">
      <text>Mobile sports wagering licensee;</text>
    </paragraph>
    <paragraph num="(3)">
      <text>Sports wagering facility operator licensee; and</text>
    </paragraph>
    <paragraph num="(4)">
      <text>Online sports wagering operator licensee.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="General.">
    <text>This chapter establishes a mechanism by which the Commission:</text>
    <paragraph num="A.">
      <text>Maintains a list of individuals who shall be mandatorily:</text>
      <paragraph num="(1)">
        <text>Excluded from participating in sports wagering; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Excluded or ejected from the part of the premises of a sports wagering licensee where sports wagering is conducted; and</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Establishes standards that require a sports wagering licensee to:</text>
      <paragraph num="(1)">
        <text>Exclude an individual from participating in sports wagering;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Exclude or eject an individual from the part of the premises of a sports wagering licensee where sports wagering is conducted; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Ensure that an individual under the age of 21 does not participate in sports wagering and are not allowed in the part of the premises of a sports wagering licensee where sports wagering is conducted including the platform of a sports wagering licensee.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Prohibitions.">
    <paragraph num="A.">
      <text>An individual who has been placed on the Commission’s mandatory exclusion list from sports wagering under this chapter may not:</text>
      <paragraph num="(1)">
        <text>Engage in sports wagering; or</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Be on the part of the premises of a sports wagering licensee where sports wagering is conducted.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Unless excluded by operation of another directive or order outside the Commission, an individual who has been placed on a voluntary or mandatory exclusion list of the Commission that is not under this subtitle may engage in sports wagering.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Mandatory Exclusion List.">
    <paragraph num="A.">
      <text>The Commission shall establish a mandatory exclusion list for the Sports Wagering Program.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The Director may place on the mandatory exclusion list an individual who:</text>
      <paragraph num="(1)">
        <text>Is a career offender as defined in State Government Article, §9-1A-01, Annotated Code of Maryland;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Has been convicted of a criminal offense under the laws of the United States or any jurisdiction within the United States that is a criminal offense involving moral turpitude or a gambling or sports wagering offense;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Would adversely affect the interests of the State, the licensee, or the individual if that individual were to participate in sports wagering;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Is the subject of any administrative or judicial order directing the individual to cease participating in sports wagering;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Presents a threat to the safety of any individual on the premises of a wagering facility;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Engages in, or has a documented history of engaging in, disruption of sports wagering;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>The sports wagering licensee has a reasonable belief has cheated, or attempted to cheat; or</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Engages in any conduct that may adversely affect public confidence in, or perception of, the State’s Sports Wagering Program.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>In evaluating whether to place an individual on the mandatory exclusion list, the Director may consider monetary amounts and circumstances, including:</text>
      <paragraph num="(1)">
        <text>The nature of the incident;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Whether the individual was a sports wagering employee at the time of the incident;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>If the individual was a sports wagering employee while the individual engaged in conduct described in §B of this regulation;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Whether the incident directly impacts:</text>
        <paragraph num="(a)">
          <text>Sports wagering operations;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>A bettor; or</text>
        </paragraph>
        <paragraph num="(c)">
          <text>A licensee;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(5)">
        <text>The amount or type of loss to:</text>
        <paragraph num="(a)">
          <text>The sports wagering licensee;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Sports wagering operations;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>A bettor; or</text>
        </paragraph>
        <paragraph num="(d)">
          <text>A licensee;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(6)">
        <text>Whether the individual made restitution;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Whether the individual was involved in a prior incident that meets the criteria of §B of this regulation;</text>
      </paragraph>
      <paragraph num="(8)">
        <text>Whether a sports wagering licensee has other information the Director finds relevant; and</text>
      </paragraph>
      <paragraph num="(9)">
        <text>Any other information the Director finds relevant.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>The Commission’s entry of an individual on the mandatory exclusion list shall include sufficient information to identify the excluded individual.</text>
    </paragraph>
    <paragraph num="E.">
      <text>The information used to identify an excluded individual may include:</text>
      <paragraph num="(1)">
        <text>The individual’s:</text>
        <paragraph num="(a)">
          <text>Name and any nickname or alias;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Residential address;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Telephone numbers;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Gender;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Physical description, including any birthmarks, scars, or tattoos;</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Race or ethnic origin;</text>
        </paragraph>
        <paragraph num="(g)">
          <text>For non-United States citizens, country of origin;</text>
        </paragraph>
        <paragraph num="(h)">
          <text>Photograph; and</text>
        </paragraph>
        <paragraph num="(i)">
          <text>Social security number or other government issued identification number;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>Date of placement on the mandatory exclusion list;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Brief statement of the basis for placing the individual on the mandatory exclusion list; and</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Any other information the Commission requires.</text>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>The mandatory exclusion list and related records are public records under General Provisions Article, §4-101, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Inclusion on Mandatory Exclusion List.">
    <paragraph num="A.">
      <text>Upon receipt of information that reasonably indicates an individual meets any criteria under Regulation .04B of this chapter, and after making any determination under Regulation .04 of this chapter, the Director shall:</text>
      <paragraph num="(1)">
        <text>Evaluate the information;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Ensure that the information required under Regulation .04E of this chapter sufficiently identifies the individual; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Decide whether to place the individual on the mandatory exclusion list.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Prior to placing an individual on the mandatory exclusion list, the Director or the Director’s designee may provide a sports wagering licensee with:</text>
      <paragraph num="(1)">
        <text>Information used to identify an individual who may be excluded;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The factual basis for placing an individual on the mandatory exclusion list; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>An opportunity to provide the Director with additional information identified in Regulation .04 of this chapter.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>If the Director decides to place an individual on the mandatory exclusion list, staff shall deliver to the individual by U.S. mail a written notice explaining:</text>
      <paragraph num="(1)">
        <text>The factual basis for placing the individual on the mandatory exclusion list;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The availability of a reconsideration meeting with the Director or the Director’s designee;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>The requirements for submitting a request for a reconsideration meeting;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>That, if a timely request for a reconsideration meeting is not submitted, the placement of the individual’s name on a mandatory exclusion list and the distribution of the individual’s name to all sports wagering licensees in the State is available to the public; and</text>
      </paragraph>
      <paragraph num="(5)">
        <text>That the excluded individual shall be:</text>
        <paragraph num="(a)">
          <text>Prohibited from the part of the premises of a sports wagering licensee where sports wagering is conducted and from participating in sports wagering;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Subject to criminal charges for trespassing or any other appropriate criminal charge; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Required to:</text>
          <paragraph num="(i)">
            <text>Redeem or liquidate unredeemed items that the individual has received since being placed on the mandatory exclusion list; and</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Surrender to the Problem Gambling Fund established under State Government Article, §9-1A-33, Annotated Code of Maryland, any unredeemed items in the possession of the individual or received by the individual while participating in sports wagering after placement on the mandatory exclusion list.</text>
          </paragraph>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>Reconsideration Meeting.</text>
      <paragraph num="(1)">
        <text>An individual may submit to the Director a written request for a reconsideration meeting within 15 days of the date of the individual’s receipt of the notice described in §C of this regulation.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If an individual fails to timely submit a request under §D(1) of this regulation, the individual shall be placed on the mandatory exclusion list.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A reconsideration meeting may be held by the Director or the Director’s designee.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>During a reconsideration meeting, an individual may:</text>
        <paragraph num="(a)">
          <text>Be represented by counsel; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Present evidence as to why the individual does not meet the criteria under Regulation .04B of this chapter.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(5)">
        <text>The Director or the Director’s designee shall deliver to the individual by U.S. mail a written notice of the decision following the reconsideration meeting.</text>
      </paragraph>
      <paragraph num="(6)">
        <text>An individual dissatisfied with the result of a reconsideration meeting may submit a written request to the Commission for an appeal hearing.</text>
      </paragraph>
      <paragraph num="(7)">
        <text>The request for an appeal hearing shall:</text>
        <paragraph num="(a)">
          <text>Be submitted within 15 days of the date of the individual’s receipt of the written notice of the decision following the reconsideration meeting; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Describe the individual’s legal and factual bases for disagreeing with placement on the mandatory exclusion list.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(8)">
        <text>If an individual fails to timely submit a written request for an appeal hearing under §D(7) of this regulation, the individual shall be placed on the mandatory exclusion list.</text>
      </paragraph>
      <paragraph num="(9)">
        <text>Upon receipt of a timely written request for an appeal hearing, the Director or the Director’s designee shall provide the individual with a notice for the appeal hearing.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>Appeal Hearing.</text>
      <paragraph num="(1)">
        <text>If after an appeal hearing the Commission decides that the excluded individual does not meet any criteria under Regulation .04B of this chapter, the individual’s name may not be placed on the mandatory exclusion list.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If after an appeal hearing the Commission decides that the excluded individual meets any criteria under Regulation .04B of this chapter:</text>
        <paragraph num="(a)">
          <text>The individual’s name shall remain on the mandatory exclusion list;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>The Commission shall notify all sports wagering licensees in the State of the individual’s addition to the mandatory exclusion list;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>The individual may seek judicial review of the Commission’s decision; and</text>
        </paragraph>
        <paragraph num="(d)">
          <text>The individual may request to be removed from the mandatory exclusion list only as provided in Regulation .06 of this chapter.</text>
        </paragraph>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Removal from Mandatory Exclusion List.">
    <paragraph num="A.">
      <text>After an excluded individual has been on the mandatory exclusion list for at least 5 years, the individual may request removal from the mandatory exclusion list.</text>
    </paragraph>
    <paragraph num="B.">
      <text>An excluded individual’s request under §A of this regulation shall be submitted to the Director in writing and shall include a detailed statement about why there is:</text>
      <paragraph num="(1)">
        <text>Good cause for removal of the individual from the list; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A material change in the individual’s circumstances since the individual’s name was placed on the list.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>The Director or the Director’s designee shall investigate the request and make a recommendation to the Commission whether to grant or deny the request.</text>
    </paragraph>
    <paragraph num="D.">
      <text>If the Director or the Director’s designee recommends removing the individual from the list, the Commission may approve the recommendation without a hearing, and staff shall:</text>
      <paragraph num="(1)">
        <text>Remove the individual from the mandatory exclusion list;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Deliver to the individual by U.S. mail a notice of removal from the mandatory exclusion list; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Notify the State’s sports wagering licensees of the individual’s removal from the mandatory exclusion list.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>If the Director or the Director’s designee recommends continued inclusion on the mandatory exclusion list, the excluded individual may submit a written request for an appeal hearing to the Commission.</text>
    </paragraph>
    <paragraph num="F.">
      <text>Appeal Hearing.</text>
      <paragraph num="(1)">
        <text>The request for an appeal hearing shall:</text>
        <paragraph num="(a)">
          <text>Be submitted within 15 days of the date of the individual’s receipt of the written notice of the recommendation of the Director or the Director’s designee; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Describe the individual’s legal and factual bases for disagreeing with the recommendation.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>If an individual fails to timely submit a written request for an appeal hearing under §F(1)(a) of this regulation, the individual shall remain on the mandatory exclusion list.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Upon receipt of a timely written request for an appeal hearing, the Director shall provide the individual with a hearing notice for a hearing.</text>
      </paragraph>
    </paragraph>
    <paragraph num="G.">
      <text>If after a hearing the Commission denies the individual’s request for removal, it shall deliver to the individual by U.S. mail a notice that the:</text>
      <paragraph num="(1)">
        <text>Request was denied; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Individual shall remain on the mandatory exclusion list.</text>
      </paragraph>
    </paragraph>
    <paragraph num="H.">
      <text>Separate from the individual’s ability to request removal under §A of this regulation, the Director shall periodically review the mandatory exclusion list and may consider the following in order to determine if an individual should be removed:</text>
      <paragraph num="(1)">
        <text>Whether the individual is living;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Whether there are changed circumstances; or</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Whether removal is warranted due to any other relevant information.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Judicial Review.">
    <text>The Commission’s decision under Regulations .05E(2) and .06G of this chapter may be subject to judicial review.</text>
  </regulation>
  <regulation prefix="Regulation" num=".08" heading="Enforcement.">
    <text>A sports wagering licensee may not:</text>
    <paragraph num="A.">
      <text>Knowingly fail to exclude or eject an excluded individual from the property of a sports wagering licensee for which it is licensed or authorized to operate;</text>
    </paragraph>
    <paragraph num="B.">
      <text>Fail to notify the Commission if an excluded individual is prohibited from entering any sports wagering facility;</text>
    </paragraph>
    <paragraph num="C.">
      <text>Fail to notify the Commission if an excluded individual is prohibited from participating in sports wagering through a sports wagering licensee including through a sports wagering platform;</text>
    </paragraph>
    <paragraph num="D.">
      <text>Permit an individual younger than 21 years old to:</text>
      <paragraph num="(1)">
        <text>Participate in sports wagering; or</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Enter the part of the premises of a sports wagering facility it is licensed or authorized to operate where sports wagering is conducted;</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>Knowingly allow to collect winnings an:</text>
      <paragraph num="(1)">
        <text>Excluded individual; or</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Individual younger than 21 years old; or</text>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>Fail to obtain any unredeemed items in the possession of an excluded individual and transfer them to the Problem Gambling Fund established under State Government Article, §9-1A-33, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".09" heading="Sports Wagering Licensee’s Mandatory Exclusion Plan.">
    <paragraph num="A.">
      <text>A sports wagering licensee shall establish a plan for identifying and:</text>
      <paragraph num="(1)">
        <text>Excluding or ejecting excluded individuals from a sports wagering facility or from participating in sports wagering; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Ensuring that excluded individuals and individuals younger than 21 years old are not allowed to:</text>
        <paragraph num="(a)">
          <text>Participate in sports wagering; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Enter the part of the premises of a sports wagering licensee where sports wagering is conducted.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>The plan required under §A of this regulation shall include:</text>
      <paragraph num="(1)">
        <text>Goals;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Procedures and deadlines for implementation;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Identification of facility personnel responsible for implementation;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Responsibilities of sports wagering licensee’s personnel identified as responsible for implementation;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Training for sports wagering licensee’s personnel on the requirements of this chapter;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Regular monitoring of the mandatory exclusion list;</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Prompt reports to the Commission about the presence at a wagering facility of an individual who:</text>
        <paragraph num="(a)">
          <text>Is included on the mandatory exclusion list; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Is required to be prevented from participating in sports wagering;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(8)">
        <text>Prompt reports to the Commission about an individual who is permanently excluded from participating in sports wagering;</text>
      </paragraph>
      <paragraph num="(9)">
        <text>The sports wagering licensee’s response to the discovery of an individual who is on the mandatory exclusion list at the property of a sports wagering licensee or participating in sports wagering, which may include pursuing criminal charges against the individual; and</text>
      </paragraph>
      <paragraph num="(10)">
        <text>Any other element required by the Commission.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A sports wagering licensee shall submit to the Commission for its approval:</text>
      <paragraph num="(1)">
        <text>At least 60 days before sports wagering operations are to commence, the mandatory exclusion plan required under §A of this regulation;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Any amendments to a sports wagering licensee’s mandatory exclusion plan prior to implementation; and</text>
      </paragraph>
      <paragraph num="(3)">
        <text>An annual report describing the operation of the sports wagering licensee’s mandatory exclusion plan.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">State Government Article, §§9-1A-24, 9-1E-04, and 9-1E-01—9-1E-15, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date:</annotation>
    <annotation type="History" subtype="Administrative History">Regulations .01—.09 adopted as an emergency provision effective August 5, 2021 (48:18 Md. R. 690); adopted permanently effective January 13, 2022 (49:1 Md. R. 16)</annotation>
  </annotations>
</chapter>