# COMAR Title 36 — Maryland State Lottery and Gaming Control Agency

## Subtitle 10 — Sports Wagering Provisions

### Chapter 13 — Sports Wagering Licensee Minimum Internal Control Standards

#### Regulation .10 Surveillance System Design Standards for Class A and Class B-1 Sports Wagering Facility Licensees.

*COMAR 36.10.13.10*

A. Except as set forth in §B, this regulation is only applicable to the holder of a Class A sports wagering facility license.

B. The Commission may require the holder of a Class B-1 sports wagering facility license to comply with any or all of the requirements of this regulation.

C. A sports wagering licensee shall install in its facility a surveillance system that complies with the requirements of this regulation.

D. A sports wagering licensee’s surveillance system shall be reviewed and approved by the Commission under Regulation .11 of this chapter.

E. A sports wagering licensee’s surveillance system shall include:

  (1) Light sensitive cameras enabled by:

    (a) Lenses of sufficient magnification to monitor activity at each betting window, kiosk and other sports wagering related areas and activities in a facility;

    (b) Lighting which is continuous and of sufficient quality to produce clear video recordings and still pictures; and

    (c) 360-degree pan, tilt, and zoom capability, without camera stops, configured to clandestinely monitor and record:

      (i) Transactions conducted at each betting window, kiosk and other sports wagering related areas and activities in a facility;

      (ii) Transactions conducted in the cashiers’ cage and any satellite cage including the face of each individual transacting business with a cashier;

      (iii) Transactions conducted at ticket redemption units and automated teller machines;

      (iv) Activity in the count room;

      (v) Movement of cash and cash storage boxes within the facility;

      (vi) Entrances and exits to the facility;

      (vii) Activities in all other restricted areas; and

      (viii) Other areas and events designated by the Commission;

  (2) A monitor room located in the facility:

    (a) Staffed by employees of the sports wagering licensee’s surveillance department 24 hours per day; and

    (b) Equipped with:

      (i) A communication system capable of monitoring all security department communications;

      (ii) Connections, direct or through a documented communication protocol with the security department, to all facility alarm systems;

      (iii) A surveillance failure notification system that provides an audible, as well as a visual notification, of any failure in the surveillance system or the digital video recording media storage system;

      (iv) An emergency power system, tested by the sports wagering licensee in the presence of the Commission at least once a year, which can be used to operate the surveillance system in the event of a power failure;

      (v) Computer terminals permitting event notification to, and read only access by authorized surveillance department employees to, the Class A licensee’s sports wagering platform;

      (vi) An updated photo library, consisting of photographs that are no more than 5 years old, of all current employees of the facility;

      (vii) A copy of the Class A sport wagering facility licensee’s floor plan required under COMAR 36.03.10.17.04B;

      (viii) A copy of the procedures addressing the evacuation of the facility in the event of fire or other emergency required under Regulation .13 of this chapter; and

      (ix) Copies of the surveillance system contingency plans required under Regulation .11 of this chapter;

  (3) Digital video recording capability equipped to:

    (a) Superimpose the date and time on all monitoring and recording;

    (b) Identify and locate, through the use of a meter, counter, or other device or method, a particular event which was recorded;

    (c) Identify on video recording disks or other storage media the type of media player and software prerequisite to viewing the digital images; and

    (d) Be authenticated through use of an embedded video verification encryption code or watermark;

  (4) Audio recording capability in the count room that is:

    (a) Installed and disclosed to employees of the facility; and

    (b) Consistent with the Courts and Judicial Proceedings Article, §§10-401—10-414, Annotated Code of Maryland; and

  (5) An access system which:

    (a) Controls:

      (i) Physical and logical access to the surveillance system; and

      (ii) Physical access to the surveillance monitor room; and

    (b) Restricts access to the security administration capabilities of the system.

F. A sports wagering licensee shall configure its surveillance system to record all areas and transactions enumerated in §E(1) of this regulation with a resolution of 4 common image format at a minimum of:

  (1) For a standard definition camera, 30 frames per second; or

  (2) For a high-definition camera, 15 frames per second.

G. A sports wagering licensee may configure its surveillance system to record activity in areas of the facility not covered by §E of this regulation at a reduced frame rate with a resolution of 4 common image format, as follows:

  (1) Public areas shall be recorded at a minimum frame rate of 15 frames per second; and

  (2) Areas not accessible to the public shall be recorded at a minimum frame rate of 7.5 frames per second.

H. Except as provided in §I of this regulation, a sports wagering licensee shall retain surveillance recordings:

  (1) For a minimum of 7 days for transactions or events in the areas covered under §E of this regulation; and

  (2) For a minimum of 14 days for transactions or events in the areas covered under §F of this regulation.

I. Upon the request of the Commission or a law enforcement agency that has proper jurisdiction over the facility, a recording shall be retained and stored in accordance with the directives of the Commission or law enforcement agency pertaining to that recording.

J. Except as provided in this regulation, a surveillance system shall be under the exclusive control of a sports wagering licensee’s surveillance department.

K. A sports wagering licensee shall provide the Commission with timely and unfettered access to its surveillance monitor room, surveillance system, and all transmissions.

L. A sports wagering licensee shall timely comply with a request from the Commission to:

  (1) Use, as necessary, any monitor room in the facility;

  (2) Display on the monitors in its monitor room or in the Commission’s on-site monitor room any event capable of being captured by the surveillance system;

  (3) Relinquish control of a camera or monitor;

  (4) Discontinue monitoring a particular camera or recording activity captured by it;

  (5) Make a video recording or photograph of any event capable of being captured by the surveillance system; and

  (6) Restrict or deny access to a recording or photograph.

M. A surveillance system may not be remotely accessed from a facility outside the surveillance monitor room without the prior written approval of the Commission.

N. An entrance to a surveillance monitor room may not be visible from the facility floor.