# COMAR Title 36 — Maryland State Lottery and Gaming Control Agency

## Subtitle 10 — Sports Wagering Provisions

### Chapter 13 — Sports Wagering Licensee Minimum Internal Control Standards

#### Regulation .31 Ticket Redemption Unit or Kiosk.

*COMAR 36.10.13.31*

A. A sports wagering licensee may utilize a ticket redemption unit or kiosk meeting the requirements of this subtitle.

B. A sports wagering licensee shall locate a ticket redemption unit or kiosk in the sports wagering facility subject to the surveillance coverage requirements of Regulation .11 of this chapter.

C. A ticket redemption unit or kiosk:

  (1) Shall, in accordance with this regulation, be configured to:

    (a) Redeem a sports wagering ticket or voucher of less than $3,000; and

    (b) Direct a bettor attempting to redeem a sports wagering ticket or voucher of $3,000 or more to the cashiers’ cage; and

  (2) May be configured to function as a bill breaker changing bills of one denomination into bills of a smaller denomination.

D. A sports wagering licensee shall develop and include in the internal controls submitted under Regulation .04 of this chapter, procedures addressing a ticket redemption unit or kiosk.

E. A sports wagering licensee’s internal controls shall address:

  (1) Distribution of cash to a ticket redemption unit;

  (2) Removal of sports wagering tickets and cash accepted by a ticket redemption unit;

  (3) Reconciliations associated with the replenishment process;

  (4) Generation of the following reports by a ticket redemption unit or ancillary system or application for the reconciliation period, which may be by wagering day, shift, or drop cycle:

    (a) A sports wagering ticket transaction report which details:

      (i) Disposition, as paid, partially paid, or unpaid, of sports wagering tickets or vouchers accepted by a ticket redemption unit;

      (ii) Sports wagering ticket validation number or voucher identification number;

      (iii) Date and time of redemption;

      (iv) Amount requested; and

      (v) Amount dispensed;

    (b) A reconciliation report which details:

      (i) Date and time;

      (ii) Unique asset identification number of the ticket redemption unit;

      (iii) Total amount of cash in the currency and coin cassettes;

      (iv) Total number of bills accepted by denomination;

      (v) Total amount of sports wagering tickets accepted; and

      (vi) Total amount of sports wagering vouchers accepted; and

    (c) A sports wagering ticket and currency storage box report which details the following data whenever a storage box is removed from the ticket redemption unit:

      (i) Date and time;

      (ii) Unique asset identification number of the ticket redemption unit;

      (iii) Unique identification number for each storage box in the ticket redemption unit;

      (iv) Total amount of currency dispensed;

      (v) Total number of bills dispensed by denomination;

      (vi) Total amount of sports wagering tickets accepted;

      (vii) Total count of sports wagering tickets accepted;

      (viii) Total amount of sports wagering vouchers accepted;

      (ix) Total count of sports wagering vouchers accepted; and

      (x) Details required to be included in the sports wagering ticket transaction report required under §E(4)(a) of this regulation; and

  (5) A transaction history report which details all critical bettor transaction history including the date, time, amount, and disposition of each complete and incomplete transaction.