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<chapter num="14" heading="Sports Wagering Requirements and Limitations" title_num="36" subtitle_num="10">
  <regulation prefix="Regulation" num=".01" heading="Authorized Wagers.">
    <paragraph num="A.">
      <text>Definition. Unless context or the individual regulation dictates otherwise, for purposes of this regulation, “sports wagering licensee” includes:</text>
      <paragraph num="(1)">
        <text>Sports wagering facility licensee;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Mobile sports wagering licensee;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Sports wagering facility operator licensee; and</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Online sports wagering operator licensee.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Type of Event.</text>
      <paragraph num="(1)">
        <text>A sports wagering licensee shall submit to the Commission for approval the events and types of wagers it proposes offering to bettors prior to accepting a sports wagering bet.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The Commission may authorize a sports wagering licensee to offer wagering on a sporting event as defined by State Government Article, §9-1E-01, Annotated Code of Maryland.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>Verifiable Outcome.</text>
      <paragraph num="(1)">
        <text>In this section, “official league data” means statistics, results, outcomes, and other data relating to a sporting event obtained by a sports wagering licensee under an agreement with a governing entity or an entity expressly authorized by a governing entity for determining the outcome of a wager placed.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A sports wagering licensee may use any Commission approved data source for determining the results of sports wagers.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>Wager Limits. The maximum wager that may be accepted by any sports wagering licensee from a patron on any one sporting event shall be limited to $5,000,000.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".02" heading="Commission Approval of Specific Bet Types.">
    <paragraph num="A.">
      <text>A sports wagering licensee shall submit to the Commission for approval the events and types of wagers it proposes offering to bettors prior to accepting any sports wagering bets.</text>
    </paragraph>
    <paragraph num="B.">
      <text>The Commission may permit a sports wagering licensee to offer wagering on any approved sporting event.</text>
    </paragraph>
    <paragraph num="C.">
      <text>The Commission may permit a sports wagering licensee to offer any of the following types of wagers on the events contained in §B of this regulation:</text>
      <paragraph num="(1)">
        <text>Exchange wagers;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>In-game wagers;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Parlay wagers;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Proposition wagers;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Straight wagers;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Pools; and</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Other types of wagers as approved by the Commission.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A sports wagering licensee shall make available to bettors a clear explanation of all types of wagers permitted by the Commission and events on which those wagers are permitted.</text>
    </paragraph>
    <paragraph num="E.">
      <text>A sports wagering licensee may place a layoff wager with another sports wagering licensee or located in the State for the purpose of offsetting bettor wagers provided that:</text>
      <paragraph num="(1)">
        <text>The sports wagering licensee placing the layoff wager discloses its identity to the sports wagering licensee receiving the layoff wager; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The receiving sports wagering licensee agrees to accept the layoff wager after receiving notification of the identity of the sports wagering licensee placing the layoff wager.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".03" heading="Prohibited Wagers.">
    <paragraph num="A.">
      <text>Sports wagering activity may not involve:</text>
      <paragraph num="(1)">
        <text>Wagering on a high school athletic event governed by the Maryland Interscholastic Athletic Association, Maryland Public Secondary Schools Athletic Association, or a similar sports governing entity;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Except for an amateur athletic event specifically approved by the Commission, wagering on an amateur athletic event; or</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Any other wagering activity that is prohibited by the Commission.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>A sports wagering licensee may not accept a wager that the licensee knew or should have known:</text>
      <paragraph num="(1)">
        <text>Involves cheating;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Was made by an athlete on an athletic event governed by the same governing entity under which the athlete competes;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Was made by a person who holds a position of authority or influence over the participants in a sporting event or is professionally connected to an athletic event or governing entity, including a:</text>
        <paragraph num="(a)">
          <text>Referee;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Official;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Coach;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Manager;</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Handler;</text>
        </paragraph>
        <paragraph num="(f)">
          <text>Trainer;</text>
        </paragraph>
        <paragraph num="(g)">
          <text>Medical professional; or</text>
        </paragraph>
        <paragraph num="(h)">
          <text>Person with access to non-public information about a sporting event that is overseen by the governing entity;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(4)">
        <text>Was made by an independent evaluator;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>Was made by a person who is placing a wager on behalf, or for the benefit, of a person that is prohibited from participating in sports wagering under applicable law or regulation; or</text>
      </paragraph>
      <paragraph num="(6)">
        <text>Encourages or instructs a bettor to structure a wager to circumvent applicable law or regulation.</text>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A sports wagering licensee may not:</text>
      <paragraph num="(1)">
        <text>Unless it immediately issues a sports wagering ticket detailing the wager after accepting money to fund the wager, accept or hold cash or a cash equivalent to fund a wager that will be placed if a specified future contingency occurs;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Accept a wager that is not authorized by the Commission; or</text>
      </paragraph>
      <paragraph num="(3)">
        <text>Accept a wager on:</text>
        <paragraph num="(a)">
          <text>Injuries;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Penalties;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Player disciplinary rulings;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Replay reviews; and</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Any other types or forms of wagering that are contrary to public policy or unfair to bettors.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A sports wagering licensee may not accept or facilitate a wager:</text>
      <paragraph num="(1)">
        <text>On a sporting event not approved by the Commission under this regulation;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>From an excluded individual;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>From a person who is placing the wager in violation of applicable law or regulation; or</text>
      </paragraph>
      <paragraph num="(4)">
        <text>From any employee of a sports wagering licensee or sports wagering operator, on the premises or platform of the employee's employer, that may not participate in sports wagering because the person:</text>
        <paragraph num="(a)">
          <text>Is licensed by the Commission under State Government Article, Title 9, Subtitles 9-1A or 9-1E, Annotated Code of Maryland; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Is an affiliate or agent of a sports wagering licensee or online sports wagering operator.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>The prohibition under §D(4) of this regulation is not applicable to persons who are registered or certified as a vendor under COMAR 36.10.06.11.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".04" heading="Limits on Accepting Wagers.">
    <paragraph num="A.">
      <text>A sports wagering platform shall be capable of allowing a registered bettor to establish the following responsible wagering limits:</text>
      <paragraph num="(1)">
        <text>A deposit limit on a daily, weekly and monthly basis that specifies the maximum amount of money a registered bettor may deposit into their sports wagering account during a particular period of time;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A limit on the amount wagered or money lost within a daily, weekly or monthly basis that:</text>
        <paragraph num="(a)">
          <text>Renders the registered bettor unable to place an additional wager for the remainder of the time selected once the registered bettor reaches the loss limit; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Does not allow a wager placed prior to reaching the loss limit to be cancelled or refunded;</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>A limit on the amount of money wagered within a daily, weekly or monthly basis that renders the registered bettor unable to place an additional wager for the remainder of the time selected once the registered bettor reaches the wager limit;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>A limit on the maximum amount of a single wager;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>A time-based limit that specifies the maximum amount of time, measured hourly from the registered bettor’s login to log off, in which a registered bettor may engage in sports wagering on a daily basis;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>A temporary suspension of sports wagering through the sports wagering account for the number of days selected by the registered bettor; and</text>
      </paragraph>
      <paragraph num="(7)">
        <text>A mechanism by which a registered bettor may change the limits of §A(1)—(6) of this regulation.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Notwithstanding any other provision in this section, the registered bettor may not change wagering limits while a sports wagering account is suspended.</text>
    </paragraph>
    <paragraph num="C.">
      <text>An increase to financial limits in §A of this regulation may not become effective until after the time period of the previous limit has expired.</text>
    </paragraph>
    <paragraph num="D.">
      <text>A decrease to the chronological limits in §A of this regulation may not be effective later than the registered bettor’s next login.</text>
    </paragraph>
    <paragraph num="E.">
      <text>A self-imposed limitation established by a bettor may not replace or override a more restrictive limitation imposed by a licensee or these regulations.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".05" heading="Funding Wagers.">
    <paragraph num="A.">
      <text>A bettor’s sports wagering account may be funded by:</text>
      <paragraph num="(1)">
        <text>A cash deposit made directly with a sports wagering licensee;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A cash equivalent, personal check, or wire transfer made directly or mailed to the sports wagering licensee;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>A bettor’s debit card or prepaid card;</text>
      </paragraph>
      <paragraph num="(4)">
        <text>A bettor’s deposit of a winning sports wagering ticket at a sports wagering facility approved by the Commission;</text>
      </paragraph>
      <paragraph num="(5)">
        <text>A cash complimentary, promotional credit, or bonus credit;</text>
      </paragraph>
      <paragraph num="(6)">
        <text>If there is documented notification to the bettor, an adjustment made by a sports wagering licensee following the resolution of a dispute; or</text>
      </paragraph>
      <paragraph num="(7)">
        <text>Any other means as approved by the Commission.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>ACH Transfer.</text>
      <paragraph num="(1)">
        <text>If a sports wagering licensee has security measures and controls approved by the Commission to prevent and detect fraud, it may accept an ACH transfer to fund a wager.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If a bettor has successfully deposited funds through an ACH transfer on a previous occasion with no outstanding chargebacks, a sports wagering licensee is not required to consider one failed ACH deposit attempt as fraudulent.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>If a sports wagering licensee suspects fraud after a bettor’s multiple failed ACH deposit attempts, the sports wagering licensee:</text>
        <paragraph num="(a)">
          <text>May temporarily freeze or suspend the bettor’s account to investigate; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>If the sports wagering licensee determines that fraud has been attempted or occurred, suspend the bettor’s account.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>A sports wagering licensee may not:</text>
      <paragraph num="(1)">
        <text>Extend credit to a bettor; or</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Allow the deposit of funds into a sports wagering account that are derived from the extension of credit by an affiliate or agent of the sports wagering licensee.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A bettor’s sports wagering account:</text>
      <paragraph num="(1)">
        <text>May not have a negative account balance; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>May not accept a wager if the account does not have funds sufficient to pay for the wager.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>The sports wagering licensee shall update bettor account balances after each bet settles to reflect the funds available for any future wagers the bettor may choose to place.</text>
    </paragraph>
    <paragraph num="F.">
      <text>Adjustment to a sports wagering account for an amount of $500 or under shall be periodically reviewed by supervisory personnel as set forth in the sports wagering licensee’s internal controls.</text>
    </paragraph>
    <paragraph num="G.">
      <text>Supervisory personnel shall authorize an adjustment for an amount above $500 before the adjustment may be entered into the bettors’ account.</text>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".06" heading="Reserve.">
    <paragraph num="A.">
      <text>A sports wagering licensee shall maintain a reserve in cash, cash equivalents, irrevocable letter of credit, surety bond set forth in §F of this regulation, or a combination thereof in an amount approved by the Commission to cover the outstanding liability of the sports wagering licensee to bettors.</text>
    </paragraph>
    <paragraph num="B.">
      <text>Except for funds held in the reserve account that exceed the licensee’s reserve requirement specified in §C of this regulation, a sports wagering licensee may not remove, release, or withdraw funds from its reserve without the written approval of the Commission..</text>
    </paragraph>
    <paragraph num="C.">
      <text>The amount in the reserve shall be at least $500,000 and equal or exceed the aggregate sum of:</text>
      <paragraph num="(1)">
        <text>The total amount of funds to cover the potential liability for all wagers accepted by the sports wagering licensee on sporting events with outcomes that have not been determined; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Money owed but unpaid by the sports wagering licensee to bettors on winning wagers.</text>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>A sports wagering licensee shall ensure that the reserve is held:</text>
      <paragraph num="(1)">
        <text>By a financial institution insured by the Federal Deposit Insurance Corporation and licensed to transact business in the State; or</text>
      </paragraph>
      <paragraph num="(2)">
        <text>For sports wagering facility licensee, in cash held on facility premises.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>A sports wagering licensee shall:</text>
      <paragraph num="(1)">
        <text>Calculate its reserve requirements each day; and</text>
      </paragraph>
      <paragraph num="(2)">
        <text>If the sports wagering licensee determines its reserve is insufficient to cover the requirement of this regulation, notify the Commission in writing:</text>
        <paragraph num="(a)">
          <text>Within 24 hours of the deficiency; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>The steps to be taken to remedy the deficiency.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>A sports wagering licensee may satisfy the reserve requirements in this regulation if the licensee adds sufficient funds to cover the calculated requirement prior to the end of the following business day.</text>
    </paragraph>
    <paragraph num="G.">
      <text>Surety Bonds.</text>
      <paragraph num="(1)">
        <text>The sports wagering licensee may obtain a single surety bond or multiple bonds to be used as a cash reserve to pay the current outstanding liability of all winnings and awards offered to a winning bettor as set forth in this regulation and COMAR 36.10.13.40.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A surety bond shall:</text>
        <paragraph num="(a)">
          <text>Be in a form approved by the Agency and:</text>
          <paragraph num="(i)">
            <text>Identify the sports wagering licensee or applicant as the principal of the surety bond;</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Indicate what license type and class the sports wagering licensee or applicant offers or intends to offer in the State of Maryland;</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Provide that the surety bond is protected against claims by creditors of the principal, including the patrons for whose benefit and protection the reserve account is established;</text>
          </paragraph>
          <paragraph num="(iv)">
            <text>Allow the Director of the Agency or the Director’s designee to make demand upon the surety for the payment of valid winning amounts not paid by the principal;</text>
          </paragraph>
          <paragraph num="(v)">
            <text>Require the sports wagering licensee to provide an updated listing of winning wagers that form the basis of the reserve to the Agency within 72 hours;</text>
          </paragraph>
          <paragraph num="(vi)">
            <text>Include a statement that within 24 hours of receiving the updated listing of winning wagers that form the basis of the reserve that the Agency will commence review of the list of outstanding patron accounts;</text>
          </paragraph>
          <paragraph num="(vii)">
            <text>Include a statement that within 10 business days of the demand made by the Director or the Director’s designee the processing of the payment will commence;</text>
          </paragraph>
          <paragraph num="(viii)">
            <text>Include a statement that within 60 days of the demand made by the Director or the Director’s designee issuance of the payment shall occur; and</text>
          </paragraph>
          <paragraph num="(ix)">
            <text>Include a statement that if the surety provides written notice of withdrawal, the withdrawal is not effective until 60 days have elapsed after receipt of the notice.</text>
          </paragraph>
        </paragraph>
        <paragraph num="(b)">
          <text>Be by and between the sports wagering licensee or applicant and the surety company;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Identify the Agency as the obligee;</text>
        </paragraph>
        <paragraph num="(d)">
          <text>Specify that it guarantees the portion of the sports wagering licensee’s reserve that is not covered by a cash reserve; and</text>
        </paragraph>
        <paragraph num="(e)">
          <text>Specify that the surety bond is valid for at least the 5-year license term.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>The sports wagering licensee or applicant shall provide the original surety bond to the Agency.</text>
      </paragraph>
      <paragraph num="(4)">
        <text>Agency staff may not issue a sports wagering license unless the applicant or awardee has provided Agency staff with a copy of any surety bond that comprises any portion of the reserve the sports wagering licensee is required to hold.</text>
      </paragraph>
    </paragraph>
  </regulation>
  <regulation prefix="Regulation" num=".07" heading="Complaint by an Interested Party.">
    <paragraph num="A.">
      <text>Definitions. In this regulation, the following terms have the meanings indicated:</text>
      <paragraph num="(1)">
        <text>“Interested party” means:</text>
        <paragraph num="(a)">
          <text>A sports wagering licensee;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>A professional sports team, or its:</text>
          <paragraph num="(i)">
            <text>League;</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Association; or</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Governing entity; or</text>
          </paragraph>
        </paragraph>
        <paragraph num="(c)">
          <text>An institution of higher education.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>“Public hearing” means the portion of a Commission meeting during which the Commission will consider an interested party’s complaint about a matter described in State Government, §9-1E-11(e)(2), Annotated Code of Maryland.</text>
      </paragraph>
    </paragraph>
    <paragraph num="B.">
      <text>Complaint.</text>
      <paragraph num="(1)">
        <text>An interested party may submit a complaint to the Commission requesting the Commission to prohibit a:</text>
        <paragraph num="(a)">
          <text>Type or form of sports wagering; or</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Category of individuals wagering on a sporting event.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(2)">
        <text>Time for Submission.</text>
        <paragraph num="(a)">
          <text>The complaint shall be submitted at least 15 days before commencement of the wagering activity that is the subject of the complaint.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Except for recurring events, the Commission shall immediately dismiss, and may not consider, a complaint that is submitted less than 15 days before commencement of the wagering activity that is the subject of the complaint.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(3)">
        <text>The complaint shall be in writing, and specifically describe the type, form, or category of wager, including:</text>
        <paragraph num="(a)">
          <text>A description of the sporting event for which the wager is offered, including:</text>
          <paragraph num="(i)">
            <text>Date;</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Time;</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Place; and</text>
          </paragraph>
          <paragraph num="(iv)">
            <text>Participants in the sporting event;</text>
          </paragraph>
        </paragraph>
        <paragraph num="(b)">
          <text>The name and contact information for the licensee or person offering the wager;</text>
        </paragraph>
        <paragraph num="(c)">
          <text>The specific reasons why the complainant believes that the type, form, or category of wager:</text>
          <paragraph num="(i)">
            <text>Is contrary to public policy;</text>
          </paragraph>
          <paragraph num="(ii)">
            <text>Is unfair to consumers;</text>
          </paragraph>
          <paragraph num="(iii)">
            <text>Affects the integrity of a particular sport; or</text>
          </paragraph>
          <paragraph num="(iv)">
            <text>Affects the integrity of the sports wagering industry; and</text>
          </paragraph>
        </paragraph>
        <paragraph num="(d)">
          <text>Any other information the Commission requires.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="C.">
      <text>Review of Complaint.</text>
      <paragraph num="(1)">
        <text>Commission staff shall review the complaint for compliance with §B of this regulation.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>Missing Information.</text>
        <paragraph num="(a)">
          <text>Commission staff shall notify the complainant if the complaint is missing information required in §B of this regulation, or if additional information is required to review the complaint.</text>
        </paragraph>
        <paragraph num="(b)">
          <text>The complainant shall provide Commission staff with any missing or required information within 5 days of the notice in §C(2)(a) of this regulation.</text>
        </paragraph>
      </paragraph>
    </paragraph>
    <paragraph num="D.">
      <text>Commission staff shall dismiss the complaint if:</text>
      <paragraph num="(1)">
        <text>The complainant fails to timely provide information as required in §C of this regulation;</text>
      </paragraph>
      <paragraph num="(2)">
        <text>The person that is allegedly conducting the wagering activity that is the subject of the complaint is not a licensee;</text>
      </paragraph>
      <paragraph num="(3)">
        <text>The wagering activity is a prohibited wager under COMAR 36.10.14; or</text>
      </paragraph>
      <paragraph num="(4)">
        <text>The wagering activity occurs before the next scheduled Commission meeting.</text>
      </paragraph>
    </paragraph>
    <paragraph num="E.">
      <text>Public Hearing.</text>
      <paragraph num="(1)">
        <text>The portion of the Commission meeting pertaining to the agenda item of the complaint shall be conducted as part of a Commission open meeting under COMAR 36.01.02.03.</text>
      </paragraph>
      <paragraph num="(2)">
        <text>A public hearing on the complaint of an interested party is not a hearing under COMAR 36.01.02.06.</text>
      </paragraph>
      <paragraph num="(3)">
        <text>If the complaint has not been dismissed under §C of this regulation, Commission staff:</text>
        <paragraph num="(a)">
          <text>Shall place the complaint on the agenda item of the next Commission meeting and post notice of the meeting in the ordinary course of business;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Shall attempt to contact the complainant and the licensee or person offering the wager of the meeting; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>May notify any interested party of the complaint and meeting.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(4)">
        <text>An individual who wishes to speak during the portion of the Commission meeting pertaining to the agenda item of the complaint:</text>
        <paragraph num="(a)">
          <text>Is encouraged to contact the Commission staff who notified the individual of the meeting to advise, in advance of the meeting, whether they plan to attend; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Is limited to the time limit established by the Chair.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(5)">
        <text>If the Commission meeting will be held virtually:</text>
        <paragraph num="(a)">
          <text>The individual shall contact the Commission staff who notified the individual of the meeting to advise, in advance of the meeting, the telephone number, or other means acceptable to the Commission, by which they will join the virtual meeting; and</text>
        </paragraph>
        <paragraph num="(b)">
          <text>An individual who has not contacted Commission staff as required in §E(5)(a) of this regulation may not participate in the meeting.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(6)">
        <text>During discussion of the agenda item pertaining to the complaint, the Commission shall:</text>
        <paragraph num="(a)">
          <text>Receive a report from Commission staff;</text>
        </paragraph>
        <paragraph num="(b)">
          <text>Hear the views if interested parties, or individuals who have arranged to join the meeting under §E(5)(a) of this regulation; and</text>
        </paragraph>
        <paragraph num="(c)">
          <text>Decide whether good cause is shown to prohibit the wagering activity that is the subject of the complaint.</text>
        </paragraph>
      </paragraph>
      <paragraph num="(7)">
        <text>If good cause is shown, the Commission shall notify the complainant and licensee of the decision and take appropriate action.</text>
      </paragraph>
      <paragraph num="(8)">
        <text>If good cause is not shown, the Commission shall notify the complainant and licensee of the decision.</text>
      </paragraph>
    </paragraph>
    <paragraph num="F.">
      <text>The Commission’s decision on a complaint under this regulation does not give rise to an appeal right under State Government Article, Title 10, Annotated Code of Maryland.</text>
    </paragraph>
  </regulation>
  <annotations>
    <annotation type="Authority">State Government Article, §§9-1E-01—9-1E-15, and 9-1E-17, Annotated Code of Maryland</annotation>
    <annotation type="History" subtype="Administrative History">Effective date:</annotation>
    <annotation type="History" subtype="Administrative History">Regulations .01—.07 adopted as an emergency provision effective August 5, 2021 (48:18 Md. R. 690); adopted permanently effective January 13, 2022 (49:1 Md. R. 16)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .01C amended as an emergency provision effective January 26, 2022 (49:5 Md. R. 364); amended permanently effective July 25, 2022 (49:15 Md. R. 740)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .03B amended as an emergency provision effective January 26, 2022 (49:5 Md. R. 364); amended permanently effective July 25, 2022 (49:15 Md. R. 740)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .03B amended as an emergency provision effective December 12, 2023 (50:26 Md. R. 1130); amended permanently effective May 27, 2024 (51:10 Md. R. 529)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .06A amended as an emergency provision effective December 12, 2023 (50:26 Md. R. 1130); amended permanently effective May 27, 2024 (51:10 Md. R. 529)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .06B amended effective April 27, 2026 (53:8 Md. R. 356)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .06F adopted as an emergency provision effective December 12, 2023 (50:26 Md. R. 1130); adopted permanently effective May 27, 2024 (51:10 Md. R. 529)</annotation>
    <annotation type="History" subtype="Administrative History">Regulation .06F adopted effective July 7, 2025 (52:13 Md. R. 657)</annotation>
  </annotations>
</chapter>