Chapter 03. Individual Exchange Navigator Certification — Renewal, Reinstatement, Deactivation, and Suspension or Revocation of Certification

At least 60 days before the expiration of an Individual Exchange navigator certification, the Exchange shall notify the Individual Exchange navigator, either directly at the address, including email address, on file with the Exchange, or by contacting the navigator entity by whom the Individual Exchange navigator is employed or engaged, of the expiration date of an Individual Exchange navigator certification.

The notification shall include:

Is otherwise entitled to receive Individual Exchange navigator certification, in accordance with the eligibility requirements set forth in COMAR 14.35.02.02;

Files a renewal application on the form provided by the Exchange either by mail or electronically before expiration of the certification;

Pays to the Exchange a renewal fee if permitted by law and in the manner specified by the Exchange; and

Has completed the Exchange annual training and the continuing education requirements under §C of this regulation.

The Exchange shall:

A certified Individual Exchange navigator shall complete the annual training, including any examination, within 60 days before the open enrollment period during each year of the certification term, including any renewal term.

Individual fails to complete the annual training;

Individual has not provided evidence satisfactory to the Exchange of employment or engagement by a navigator entity, as set forth under §A of this regulation; or

The Exchange is informed, either by the individual or a navigator entity, that the individual is not employed or engaged by the navigator entity.