Chapter 03. Pre-Enrollment Information
Regulation .01 Supplier Customer Consent — Pre-Enrollment.LinkCopy Citation
A.
Pre-Enrollment Customer Information. Before requesting from a utility the precontracting customer information described in Regulation .02 of this chapter, a supplier shall:
(1)
Notify the customer of its intention to request customer information from a utility; and
(2)
Obtain the customer's consent for release of the customer's information from the utility.
B.
Notice. The supplier notice required under §A(1) of this regulation shall specify the customer information listed in Regulation .02 of this chapter to be requested from a utility.
C.
Customer Consent Record.
(1)
A customer's consent under §A(2) of this regulation is valid for a time mutually agreed to by the customer and the supplier.
(2)
Consent Records.
(a)
A supplier shall maintain a record of a customer's consent under §A(2) of this regulation for a period of not less than 180 days from the expiration of the customer's consent.
(b)
A supplier's customer consent records are subject to audit by the Commission.
D.
A customer's consent under this regulation is not a contract or enrollment for supplier services.
Regulation .02 Pre-Enrollment Information.LinkCopy Citation
A.
On request of a supplier, a utility shall provide the following applicable customer information:
(1)
Account name;
(2)
Billing address;
(3)
Energy assistance household status;
(4)
Service address;
(5)
Utility account number and any other number designated by the utility as necessary to process an enrollment;
(6)
Bill cycle;
(7)
Utility rate class or code; and
(8)
Monthly historical consumption for the previous 12 months.
B.
A utility shall provide the information in §A of this regulation to a supplier through an electronic transaction approved by the Commission.
Chapter annotations
Authority: Public Utilities Article, §§2-113, 2-121, 4-308, 5-101, 7-507, 7-511, 7-603, 7-604(b), 7-606, and 7-607, Annotated Code of Maryland
History: Effective date:
History: Regulations.01 and.02 adopted as an emergency provision effective July 16, 2009 (36:17 Md. R. 1311); adopted permanently effective October 5, 2009 (36:20 Md. R. 1532)
History: Regulation .02A amended effective March 14, 2016 (43:5 Md. R. 387); July 10, 2023 (50:13 Md. R. 513)
History: Regulation .02B amended effective March 7, 2022 (49:5 Md. R. 367)