Chapter 03. CCA Pre-Enrollment Information
Regulation .01 CCA Customer Consent — Pre-Enrollment.LinkCopy Citation
A.
A CCA is deemed to have obtained a customer’s consent required by COMAR 20.53.03.01A(2) to request the customer’s pre-enrollment information from the electric company after the Commission has approved the CCA’s Aggregation Plan.
B.
A CCA is not required to notify a customer of its intention to obtain customer information from an electric company if the customer’s consent is deemed to have been obtained according to §A of this regulation.
Regulation .02 Pre-Enrollment Information Format.LinkCopy Citation
A.
An electric company shall provide to the CCA customer account pre-enrollment information on a per-account basis using electronic transactions per COMAR 20.53.03.02 after the Commission has approved the CCA’s Aggregation Plan.
B.
A CCA may not make the request described in §A of this regulation unless the CCA is in possession of a customer’s account number or equivalent retail choice identification number.
Regulation .03 CCA Formation Notice Information.LinkCopy Citation
A.
An electric company shall provide to a county in the process of forming a CCA, upon written request, information regarding each residential and small commercial customer in the county from the applicable electric company.
B.
An electric company shall respond to the request in §A of this regulation within 10 business days.
C.
The electric company shall provide the following information:
(1)
Aggregate usage information for each applicable service class, which the CCA may request quarterly; and
(2)
A list of each residential and small commercial electric customer accounts in the county, including the following information for each account:
(a)
Account name;
(b)
Service address;
(c)
Billing address; and
(d)
Utility rate class or code.
D.
The electric company shall include, in the information provided, each residential electric customer account and each small commercial electric customer account at the time of the request.
E.
An electric company shall exclude from the list, provided in §§C and D of this regulation, customer account numbers or retail choice identification numbers.
F.
A county may not request the information in §C(2) of this regulation prior to the effective date of the regulation.
G.
An electric company shall provide a separate list, as described in §C of this regulation, for residential and small commercial customers.
Regulation .04 Information Required for the CCA Opt-Out Notice.LinkCopy Citation
A.
An electric company shall provide to a CCA, upon written request, customer account information regarding each customer in the requesting county after the Commission has approved the CCA’s Aggregation Plan.
B.
An electric company shall respond to the request in §A of this regulation within 30 calendar days.
C.
The electric company shall provide the following information for each account:
(1)
Account name;
(2)
Service address;
(3)
Utility rate class or code;
(4)
Billing address;
(5)
Retail choice status; and
(6)
Electric company recorded SOS request or CCA opt-out status.
D.
The utility shall include, in the information provided, each residential electric customer account and each small commercial electric customer account at the time of the request.
E.
An electric company shall provide a separate list, as described in §C of this regulation, for residential and small commercial customers.
Regulation .05 Recording Customer Information Decisions.LinkCopy Citation
A.
A CCA shall retain records of customer affirmative requests for CCA service, including:
(1)
CCA service requested; and
(2)
The time and date of the request.
B.
A CCA and a county in the process of forming a CCA shall retain records of the time and date of customer requests to opt-out of CCA service.
C.
An electric company shall retain records of the time and date of customer requests to opt-out of CCA service or request SOS service.
D.
The CCA and electric companies shall retain records in §§A—C of this regulation for at least 3 years after the termination date of the CCA.
E.
The electric company shall provide to the CCA, no more frequently than once per business day, the information in §C of this regulation upon written request from the CCA.
Chapter annotations
Authority: Public Utilities Article, §§1–101(b), (f), and (k), 7–306(f)(5) and (h), 7–306.2(d)(3), 7–507(a), 7–510(f) and 7–510.3, Annotated Code of Maryland
History: Effective date: February 5, 2024 (51:2 Md. R. 76)